Digital Fraud Specialist

Killeen, TXPosted Oct 28, 2026

Investigate Digital Banking fraud alerts * Communicate with other bank employees, financial institutions, account holders, and Corporate Security using phone, email, and pre-scripted letters * Complete tasks accurately and timely * Make decisions on routine issues and complete assigned tasks in accordance with company policy, department procedures and assigned approval limits * Regular and predictable attendance and punctuality * Other tasks as assigned Physical Requirements: * Must be able to remain in a sitting stationary position for extended periods of time * Constantly operate a computer and other office machinery * Ability to lift up to 25 pounds *Position level dependent upon experience FNBT is an Equal Opportunity Employer * High school diploma or equivalent * At least 18 years of age * Working knowledge of Microsoft office and general office equipment * Ability to communicate in a professional manner verbally and in writing * Ability to work independently to meet deadlines but remain flexible * Well-organized, with sharp attention to detail * Capacity to work with frequent interruptions and perform repetitive tasks * Demonstrate emotional control under stress and strict deadlines * Strong customer service skills (both internal and external customers) * Must successfully pass background investigation according to company policy * Must be able to get along with co-workers and work effectively in a team environment

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