Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: Our agency opened in 2019 and is a close-knit team of four focused on growth, accountability, and strong customer relationships. Before becoming a State Farm agent, I worked as a District Manager for Verizon Wireless, bringing leadership experience and a results-driven mindset into the agency. I hold a B.

A. and am currently pursuing a Master’s in Strategic Corporate Finance. Outside of work, I enjoy hunting, fishing, and spending time outdoors. I’m also a business owner and proud dog mom to three miniature dachshunds. I lead with a servant leadership mindset and focus on supporting my team’s success. For our team, we offer strong personal and professional development opportunities, health, dental, and vision benefits, reimbursement for licensing costs, and a focus on work-life balance.

Our office culture is built on trust, accountability, and teamwork. We’re looking for someone who is hungry, driven, and ready to work hard while still having fun - someone who wants to grow and be part of a small, supportive team that pushes each other to succeed. ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success.

You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.