IS Graduate Apprentice Analyst

The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting – Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally.

Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here . Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us?

• Information Page . The Role and the Department The role supports the IS Senior Product Manager, for the team that the successful applicant is allocated, to deliver effective technology solutions to the University and is part of the wider Information Services (IS) collection of teams, which underpins the delivery of customer focused information systems and services. Specifically, the post holder will undertake activities relating to, and work with increasing independence in relation to:
• Software integration
• Software configuration
• Software testing
• Software support and troubleshooting
• Data and analytics
• User experience analysis, design, and evaluation
• Content authoring and publishing
• Security operations
• Incident ownership and management
• Reporting The Computing and Information Services (CIS) has an annual operational budget in excess of £27m, including multi-million pound programmes of change within year, and approximately 172 staff. The Senior Leadership Team report directly to the Chief Information Officer (CIO) with the following portfolios: Strategy and Change; Technical Services; Information Services, and; Cyber Security. CIS work with departments across the university to provide academic, teaching and administrative services that underpin the day-to-day activities of the whole organisation. Details of the Digital Strategy and ongoing work can be found at Digital Strategy
• Durham University
• CIS is a friendly, but demanding department, where much is expected and can be achieved by competent, self-motivated individuals who are demonstrable in their team work ability. The department works in a hybrid capacity, depending on the job role.
• Information Services (IS) is responsible for the provision of a wide range of end-user and customer facing technology services, ranging from: student record management; curriculum & learning, IWMS, integration services; AI; identity and access management, and; other immersive technology experiences.
• The post holder will be sponsored, and required, to undertake further study that will lead to the award of a digital related qualification. The decision as to what level of study will be undertaken, and the topic to be studied, will be determined by the post holder’s previous study and work attainment experiences, and acceptance by the training provider to offer a training place. It is a requirement for this role that the University is satisfied that you meet the apprentice eligibility criteria for the qualification you would be undertaking as part of the role. Including right to work, residency eligibility, visa duration, previous qualifications conditions and completion viability. This will be applicable for any apprenticeship funding eligibility. More information can be found on: Apprenticeship funding rules and assessment plan guidance, 2025 to 2026
• GOV.UK . Further information about the role and the responsibilities is at the bottom of this job description. The base location for this role is Boldon House, our exciting new professional services hub. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House brings a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more, visit the project webpage: Boldon House – Durham University . Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University:
• You’ll receive 27 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days. The University closes between Christmas and New Year.
• No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies.
• You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions.
• Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16.
• We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme.
• We offer all staff the opportunity to take part in volunteering activities to make a difference to the local community.
• Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers).
• If you are keen on advancing in your role or career, we have a genuine passion for developing our colleagues from qualifications to IT skills, courses and apprenticeships.
• We offer generous pension schemes with varying contribution amounts to help you plan for your future. Discover more about our total rewards and benefits package here . Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University’s Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. %3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EWhat you need to demonstrate when you apply/Person Specification %26nbsp;%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EWhen you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. %26nbsp;. Further information about the role and responsibilities is at the end of this job description. %26nbsp;. Where a criteria has an asterisk* next to it, it may be given additional weighting when your application is considered. %26nbsp; %26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%26nbsp;%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EYour application should cover the following criteria: %26nbsp;%3C/span%3E%3C/p%3E%3Cp class=%22Mso. Normal%22 style=%22vertical-align:baseline;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E%3Cstrong%3EEssential Criteria%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. Normal%22 style=%22margin-left:80px;vertical-align:baseline;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E%3Cstrong%3EQualifications/Experience%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. List. Paragraph%22 style=%22margin:0cm 0cm 0cm 80px;mso-add-space:auto;mso-list:l1 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Arial;mso-list:Ignore;%22%3E1.%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;line-height:107%;mso-fareast-font-family:Arial;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;%22%3EFive GCSEs at least Grade C or level four (or equivalent) including English Language and Mathematics or a Post-16 qualification or equivalent experience.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. Normal%22 style=%22margin:0cm 0cm 0cm 80px;mso-list:l1 level1 lfo1;text-indent:-18.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Arial;mso-fareast-language:EN-GB;mso-highlight:yellow;mso-list:Ignore;%22%3E2.%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;line-height:107%;mso-fareast-font-family:Arial;mso-fareast-language:EN-GB;mso-highlight:yellow;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;mso-highlight:yellow;%22%3EDegree level qualification and demonstrable experience of software coding skills learned within: a formal IT role, or; within an education setting, or; via a hobby.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. Normal%22 style=%22margin:0cm 0cm 0cm 80px;mso-list:l1 level1 lfo1;text-indent:-18.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Arial;mso-fareast-language:EN-GB;mso-list:Ignore;%22%3E3.%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;line-height:107%;mso-fareast-font-family:Arial;mso-fareast-language:EN-GB;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EExperience of working within a team to ensure the delivery of high-quality services.%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. Normal%22 style=%22margin:0cm 0cm 0cm 80px;mso-list:l1 level1 lfo1;text-indent:-18.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Arial;mso-fareast-language:EN-GB;mso-list:Ignore;%22%3E4.%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;line-height:107%;mso-fareast-font-family:Arial;mso-fareast-language:EN-GB;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EExperience of providing advice and guidance to a range of customers and colleagues.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. Normal%22 style=%22margin:0cm 0cm 0cm 80px;mso-list:l1 level1 lfo1;text-indent:-18.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Arial;mso-fareast-language:EN-GB;mso-list:Ignore;%22%3E5.%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;line-height:107%;mso-fareast-font-family:Arial;mso-fareast-language:EN-GB;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EExperience of managing time to meet deadlines.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. Normal%22 style=%22margin:0cm 0cm 0cm 80px;mso-list:l1 level1 lfo1;text-indent:-18.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E6. %26nbsp; Residency eligibility
• The apprentice must have the legal right to work in England. The apprentice must meet the residency requirements detailed in Annex A of the Funding Rules for Apprenticeships. This includes (but is not limited to):%3C/span%3E%3C/span%3E%3Cbr%3E- %3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3Ebeing ordinarily resident in the UK (or specified territories) for at least three years immediately before the apprenticeship begins, unless a specific exemption applies,%3C/span%3E%3C/span%3E%3Cbr%3E- %3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3Ethe ordinary residence in the UK and Islands has not during any part of the last three years been wholly or mainly for the purpose of receiving full-time education,%3C/span%3E%3C/span%3E%3Cbr%3E- %3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3Ehave permission granted by the UK government to live in the UK and such permission is not for education purposes only.%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EExemptions may apply to individuals with; refugee status or humanitarian protection, permission under the Ukraine or Afghan schemes, stateless status, certain family member rights, pre-settled or settled status under the EU Settlement Scheme. More information can be found on: %3C/span%3E%3C/span%3E%3Ca href=%22https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Fpublications%2Fapprenticeship-funding-rules-2025-to-2026%26amp;data=05%7C02%7Cclaire.freeman%40durham.ac.uk%7C5ce45cd510424a47c8a908de1c82714c%7C7250d88b4b684529be44d59a2d8a6f94%7C0%7C0%7C638979543767783349%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hc. Gki. On. RydWUs. Il. Yi. Oi. Iw. Lj. AuMDAwMCIs. Il. Ai. OiJXaW4z. Mi. Is. IkFOIjoiTWFpbCIs. IldUIjoyfQ%3D%3D%7C0%7C%7C%7C%26amp;sdata=9W2y0Hzshmk1DUUmyx. Bt. Jma. Tlvq. Sez. Ybbt96NHbC76E%3D%26amp;reserved=0%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EApprenticeship funding rules and assessment plan guidance, 2025 to 2026
• GOV.UK%3C/span%3E%3C/span%3E%3C/a%3E%3C/p%3E%3Cp class=%22Mso. Normal%22 style=%22margin-left:80px;vertical-align:baseline;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E%3Cstrong%3ESkills/Abilities/Knowledge%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. Normal%22 style=%22margin:0cm 0cm 0cm 80px;mso-list:l1 level1 lfo1;text-indent:-18.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Arial;mso-fareast-language:EN-GB;mso-list:Ignore;%22%3E7.%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;line-height:107%;mso-fareast-font-family:Arial;mso-fareast-language:EN-GB;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EExcellent spoken and written communication skills and the ability to develop effective working relationships, both internally and externally.%26nbsp;%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. Normal%22 style=%22margin:0cm 0cm 0cm 80px;mso-list:l1 level1 lfo1;text-indent:-18.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Arial;mso-fareast-language:EN-GB;mso-highlight:yellow;mso-list:Ignore;%22%3E8.%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;line-height:107%;mso-fareast-font-family:Arial;mso-fareast-language:EN-GB;mso-highlight:yellow;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;mso-highlight:yellow;%22%3EStrong digital competence with demonstrable skills in using core digital tools including internet, email, digital communication tools, Microsoft 365 applications, digital booking system, project planning.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. Normal%22 style=%22margin:0cm 0cm 0cm 80px;mso-list:l1 level1 lfo1;text-indent:-18.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Arial;mso-fareast-language:EN-GB;mso-list:Ignore;%22%3E9.%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;line-height:107%;mso-fareast-font-family:Arial;mso-fareast-language:EN-GB;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EIndustry or professional knowledge/recognition relevant to the role supported by relevant courses or certification.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. Normal%22 style=%22margin:0cm 0cm 0cm 80px;mso-list:l1 level1 lfo1;text-indent:-18.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Arial;mso-fareast-language:EN-GB;mso-list:Ignore;%22%3E10.%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;line-height:107%;mso-fareast-font-family:Arial;mso-fareast-language:EN-GB;mso-list:Ignore;%22%3E%26nbsp; %3C/span%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3ECommitted to continuing professional development. %26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. Normal%22 style=%22margin:0cm 0cm 0cm 80px;mso-list:l1 level1 lfo1;text-indent:-18.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Arial;mso-fareast-language:EN-GB;mso-list:Ignore;%22%3E11.%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;line-height:107%;mso-fareast-font-family:Arial;mso-fareast-language:EN-GB;mso-list:Ignore;%22%3E%26nbsp; %3C/span%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EAbility to solve problems yourself and as part of a team and plan appropriate solutions.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. Normal%22 style=%22margin:0cm 0cm 0cm 80px;mso-list:l1 level1 lfo1;text-indent:-18.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Arial;mso-fareast-language:EN-GB;mso-list:Ignore;%22%3E12.%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;line-height:107%;mso-fareast-font-family:Arial;mso-fareast-language:EN-GB;mso-list:Ignore;%22%3E%26nbsp; %3C/span%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EKnowledge of health and safety issues.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. Normal%22 style=%22margin:0cm 0cm 0cm 80px;mso-list:l1 level1 lfo1;text-indent:-18.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Arial;mso-list:Ignore;%22%3E13.%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;line-height:107%;mso-fareast-font-family:Arial;mso-list:Ignore;%22%3E%26nbsp; %3C/span%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EAbility to participate in networks to share and discuss good practice and exchange information.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. Normal%22 style=%22margin:0cm 0cm 0cm 18.0pt;mso-list:l1 level1 lfo1;text-indent:-18.0pt;vertical-align:baseline;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22Mso. Normal%22 style=%22margin:0cm 0cm 0cm 40px;mso-list:l1 level1 lfo1;text-indent:-18.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-color-alt:windowtext;%22%3E%3Cstrong%3EDesirable Criteria%26nbsp;%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. Normal%22 style=%22margin:0cm 0cm 0cm 80px;mso-list:l1 level1 lfo1;text-indent:-18.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E14. Experience in at least 2 mainstream scripting languages, including JavaScript*%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. Normal%22 style=%22margin:0cm 0cm 0cm 80px;mso-list:l1 level1 lfo1;text-indent:-18.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E15. Experience in at least 2 mainstream high level programming languages, e.g. C++, Java*%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. Normal%22 style=%22margin:0cm 0cm 0cm 80px;mso-list:l1 level1 lfo1;text-indent:-18.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E16. Experience in using APIs including knowledge of software development using REST and SOAP APIs in an Oracle environment*%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. Normal%22 style=%22margin:0cm 0cm 0cm 80px;mso-list:l1 level1 lfo1;text-indent:-18.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E17. Knowledge of Oracle or SQL Server relational databases and database programming using PL/SQL or TSQL*%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. Normal%22 style=%22margin:0cm 0cm 0cm 18.0pt;mso-list:l1 level1 lfo1;text-indent:-18.0pt;vertical-align:baseline;%22%3E%26nbsp;%3C/p%3E%3Cp%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EHow to apply%26nbsp;%3C/strong%3E%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3ETo progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. %26nbsp;. Where there are desirable criteria we would also urge you to provide any relevant evidence. %26nbsp;. Please don’t forget to check if there is any weighted criteria (see above). %26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EWhile some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. %26nbsp; %26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3ESubmitting your application%3C/strong%3E %26nbsp;%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EWe prefer to receive applications online. %26nbsp;. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails %26nbsp;%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%26nbsp; %26nbsp;%3C/span%3E%3Cbr%3E%26nbsp;%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EWhat you are required to submit:%26nbsp;%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EA current CV %26nbsp;%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%26nbsp;A covering letter%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EAn evidence document which clearly shows how you meet all of the Essential criteria. When providing evidence, %3Cu%3Eyou must ensure%3C/u%3E each essential criteria is clearly identified by providing the criteria heading first, and then the evidence; failure to do this may result in your application failing shortlisting.%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EContact details %26nbsp;%26nbsp;%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%26nbsp;%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EIf you would like to have a chat or ask any questions about the role, %3Cspan style=%22mso-color-alt:windowtext;%22%3ECalv Reid, IS Senior Manager (Integrations), %3C/span%3Ewould be happy to speak to you. %3C/span%3E%3Ca href=%[email protected]%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%[email protected]%3C/span%3E%3C/a%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%26nbsp;%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3ETypical Role Requirements %26nbsp;%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EService Delivery%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EContribute to equality, diversity and inclusion, and the University’s values.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EWhen carrying out your role, apply relevant industry and professional standards to ensure that our facilities are safe, secure and appropriate for public access and use.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3ERespond to queries and provide information/advice, while raising more specialist or complex queries with more experienced team members.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EUse your experience and problem-solving skills to investigate and resolve issues relevant to your role and make recommendations based on your findings.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EUse your technical knowledge and specialist skills to %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;mso-highlight:olive;%22%3Ebuild, adapt, construct and repair fabric, fittings, buildings, services and equipment %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3Eusing the resources available to you.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EEnsure that information used to analyse %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;mso-highlight:olive;%22%3Ethe service being delivered%3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3E is accurate and provide reports and analysis of patterns and trends to senior colleagues.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EMonitor and analyse the use of %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;mso-highlight:olive;%22%3Eequipment and resources %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3Eto ensure efficiency and report your findings to senior colleagues.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EManage and monitor the use of %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;mso-highlight:olive;%22%3Ecomponents, resources and equipment%3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3E.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EDeliver infrastructure support services relating to %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;mso-highlight:olive;%22%3Ethe estate and buildings%3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3E to support the University’s activities.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3ESupport the use of %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;mso-highlight:olive;%22%3Eassistive technologies, social media and applications%3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3E to meet security and safety requirements.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3EContinually review what is required from %3Cspan style=%22mso-highlight:olive;%22%3Estaff, students and others who you work with%3C/span%3E to make sure the best possible service is provided.%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EPrepare safety documents and risk assessments relating to activities across the estate.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22%3E%26nbsp;%3C/p%3E%3Cp class=%22Mso. No. Spacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EPlanning and Organising%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EPlan and organise your workload to deliver the role.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EOrganise and schedule assigned %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;mso-highlight:olive;%22%3Eresources, activities and events%3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3E.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EMonitor processes and activities to ensure team priorities are met.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EHelp to plan and evaluate the services provided by your area to ensure that requirements from your service are being met.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22%3E%26nbsp;%3C/p%3E%3Cp class=%22Mso. No. Spacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3ETeamwork%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EProvide specialist support and advice to team members on %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;mso-highlight:olive;%22%3Eareas of expertise%3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3E.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EMake changes to the services provided by your team in discussion with other team members.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EIdentify opportunities and contribute to decisions on how to improve services being delivered by the team.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3ESeek feedback from %3Cspan style=%22mso-highlight:olive;%22%3Estudents, staff and anyone else that you come across as part of your role%3C/span%3E on their requirements from your service and recommend improvements to senior colleagues.%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22%3E%26nbsp;%3C/p%3E%3Cp class=%22Mso. No. Spacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3ECommunications/Liaison%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EUse your knowledge and expertise to provide advice and guidance to resolve problems and respond to a wide range of queries.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EProvide instruction and demonstration to others within %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;mso-highlight:olive;%22%3Earea of working beyond immediate team%3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3E.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EExplain and demonstrate tasks to others to ensure that %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;mso-highlight:olive;%22%3Ecomponents, equipment and processes%3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3E are used correctly.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3ECreate good working relationships with other team members and anyone else that you come across as part of your role to work together on joint activities.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3ECreate good working relationships with internal and external partners and suppliers to work together on joint activities.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EBuild relationships with contacts and contribute to internal and external networks to share good practice and exchange information.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3ELiaise with %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;mso-highlight:olive;%22%3Eoutside agencies, local authorities, suppliers and visitors%3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3E to ensure that services are safe and secure.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. No. Spacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-far