Warehouse Lead

Job Term: Temporary Schedule: Tuesday - Saturday Hours: 7:00 AM - 6:15 PM

Job Responsibilities

• Receive and check in daily deliveries.

• Inspect all incoming orders, including special orders, for accuracy and quality.

• Receive, inspect, and process products from the overstock warehouse.

• Prepare and ship products to the overstock warehouse.

• Unload daily deliveries and verify designated shipments.

• Receive goods using stock transfer or purchase order processes.

• Operate pallet jacks, forklifts, and perform manual unloading as needed.

• Assign special orders and put-away tasks to warehouse associates.

• Process customer orders at shipping docks.

• Respond to customer questions and resolve order-related concerns.

• Guide employees on customer order issues, including short shipments, backorders, and shipping requirements.

• Prepare and maintain customer order status reports.

• Oversee daily maintenance of order pickers, including cleaning, organization, pre-shift inspections, battery maintenance, and scheduled servicing.

• Ensure all order picker operators follow company safety policies and equipment operating procedures.

• Ensure will-call orders (immediate and future pickups), put-aways, item moves, and cycle counts are completed accurately and on time.

• Supervise inventory checks to maintain accuracy.

• Follow up with employees regarding daily inventory activities.

• Monitor inventory through cycle counts, physical inventories, and system updates to minimize shortages, overstock, and inventory discrepancies.

• Ensure backordered products are assembled and prepared for customer pickup or shipment.

• Receive and properly put away incoming shipments.

Qualifications

• Minimum 2 years of warehouse supervisory or leadership experience in a distribution, warehouse, or logistics environment.

• Strong knowledge of Warehouse Management Systems (WMS), AS400, and inventory control software.

• Experience with inventory management, materials handling, shipping and receiving, and logistics coordination.

• Experience operating warehouse equipment, including forklifts and pallet jacks (forklift certification preferred).

• Demonstrated leadership skills with the ability to motivate teams and maintain a safe work environment.

• Working knowledge of OSHA safety regulations and warehouse safety best practices.

• Experience with e-commerce fulfillment or third-party logistics (3PL) operations is a plus.

• Familiarity with heavy material handling, process improvement initiatives, and warehouse best practices.

• Experience using Enterprise Resource Planning (ERP) systems, including AS400, is preferred.

• Strong organizational, communication, and problem-solving skills.

• Ability to work in a fast-paced environment while managing multiple priorities.