Horeca Supervisor

Responsibilities

Supervise and manage daily HORECA sales operations, including hotels, restaurants, cafés, and catering customers. Lead and monitor the HORECA sales team to achieve sales targets and business objectives. Develop new customer accounts and maintain strong relationships with existing clients. Identify new business opportunities and expand market coverage.

Monitor customer orders, product availability, deliveries, and payment collections. Coordinate with the logistics and distribution teams to ensure timely deliveries. Monitor sales performance, prepare daily and monthly sales reports, and track targets. Ensure proper implementation of pricing, promotions, and company sales policies.

Monitor competitor activities and market trends to identify growth opportunities. Ensure customer satisfaction and resolve complaints professionally. Conduct regular market visits and support the sales team in achieving targets. Prepare sales forecasts and provide regular updates to management.

Requirements

Minimum 5-7 years of experience in HORECA sales, preferably in FMCG, bottled water, or beverage distribution. Previous experience in supervising and managing a sales team. Strong customer relationship, negotiation, and communication skills. Good knowledge of the UAE HORECA market. Valid UAE driving licence is preferred.

Ability to achieve sales targets and manage customer accounts effectively.