Communications Team Leader

To provide first line supervision to the employees who perform a variety of routine clerical, administrative and technical work in receiving and dispatching routine and emergency information; provide life-saving instructions over the phone, accurately document incidents/reports from citizens for emergent and non-emergent calls, and dispatch first responders to emergency situations.

Train employees in proper telephone call procedures and related communication equipment; keeping official records; and assisting in the administration of the policies and procedures and standard operating guidelines of the Santa Fe Regional Emergency Communications Center (RECC).