Scheduling Coordinator

Summary of Position:

• Gorman and Bunch Orthodontics is seeking a versatile Scheduling Coordinator to serve as a cornerstone of our patient care team. This role is designed for a proactive professional who is as comfortable working in a patient facing role as the face of our practice. This position will also learn how to work chairside with the doctor. If you are a detail-oriented communicator committed to clinical excellence and patient rapport, we will provide the training to help you excel in the orthodontic field. *

This position will be cross trained to learn how to assist as well. Day Shift, Full-Time W/ Benefits, Averaging 32-35 hours, Monday through Thursdays, with occasional half day coverage on Friday.

Essential Job Functions**

Patient Experience:** Establish a trusting rapport with patients and families, ensuring an exceptional and supportive customer service environment.

Clinical Support:** Assist chairside with the placement and removal of orthodontic appliances; perform X-rays, clinical photography, and retainer fabrication.

Education:** Act as a subject matter expert for patients, providing clear education on orthodontic care, treatment plans, and oral hygiene.

Operational Excellence:** Strategically manage and optimize the doctors' schedules to ensure clinic efficiency and patient flow, including rescheduling patients.

Clinical Accuracy:** Maintain precise patient records, transcribing doctor notes with high attention to detail.

Environment Management:** Ensure treatment rooms are sterilized, organized, and fully stocked to meet safety and operational standards.

Growth Mindset:** Actively participate in coaching and specialized training to continuously evolve your clinical and administrative skill set.

Knowledge, Skills, and Abilities**

Adaptability:** A proactive, action-oriented professional who can pivot between tasks in a changing environment.

Communication:** Exceptional written and verbal communication skills, with the ability to handle confidential information with high integrity.

Customer Service: The ability to provide every patient with a truly exceptional customer service-driven experience.

Organization:** Strong attention to detail and the ability to follow complex clinical instructions.

Technical Proficiency:** Comfortable utilizing Microsoft Office, web-based platforms, and dental practice management software.

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Education and Experience

• High School Diploma, GED or equivalent
• 1–3 years of relevant experience preferred; however, we prioritize** ** attitude and potential and will provide comprehensive training for the right individual.

Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For additional information, please follow this link .