Onboarding Specialist

Onboarding Operations & Implementation Support Deliver end-to-end onboarding activities for assigned regions (ASA, MENA, EUA) Monitor pre-employment requirements (background checks, documentation, system updates) in line with defined policies and flag all required updates Track onboarding progress and ensure milestones are met within SLAs Execute onboarding processes aligned to regional requirements Adapt workflows based on guidance from manager and project team Support issue resolution during implementation periods Act as operational point of contact for recruiters, HRBPs, and HR Helpdesk (Accenture) Process Documentation, Knowledge Capture & Transition Support to Accenture Gather onboarding activities currently performed by Bridge team, managers, and HRBPs Document workflows, steps, dependencies, and required inputs in a structured format Identify inconsistencies or gaps and escalate to manager for resolution Maintain clear, accurate, and audit-ready process documentation Support knowledge transfer activities to HR Helpdesk (Accenture) Prepare process guides, templates, and trackers for handoff Coordinate with stakeholders to ensure completeness of information Track transition progress, timelines, and risks Flag issues impacting readiness or service continuity Onboarding Transformation & Candidate Experience Support the onboarding manager in evolving onboarding processes and improving the candidate/new hire experience Contribute to the development of more consistent, scalable onboarding practices Identify process inefficiencies and experience gaps based on operational insights Provide input and data to support improvements in onboarding journeys, communications, and touchpoints Assist in implementing enhancements to onboarding workflows, tools, and candidate interactions Coordination & Stakeholder Support Partner with Global Recruitment, HRBPs, hiring managers, and HR Helpdesk Provide status updates on onboarding progress and transition activities Escalate issues requiring decision or policy clarification Data, Tracking & Compliance Maintain accurate data across systems, trackers, and reports Ensure documentation is complete and aligned with compliance requirements Support audit readiness by maintaining organized records Bachelor’s degree in human resources, Business Administration, or related field (required) Master’s degree or HR certification (e.

g., MBA, PGDM, HR specialization) preferred 4+ years of experience in HR Operations, onboarding, or Talent Acquisition coordination Experience in process documentation, SOP creation, or operational transitions Exposure to multi-region onboarding environments preferred Experience working with shared services or third-party vendors is an advantage Knowledge Skills and Abilities Strong organization and execution discipline Process-oriented mindset with ability to document and standardize workflows High attention to detail and data accuracy Ability to translate operational tasks into structured processes Strong coordination and communication skills with global stakeholders