Front Office Associate

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

We are currently recruiting for a full time Front Office Associate to join our front office team.

What's in it for you

in addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including: Free Meals on Duty: Enjoy complimentary meals while at work Uniform Provided: A professional uniform is supplied for all associates Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries Pension Scheme: Participation in The People's Pension Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress and health issues Career Development: Opportunities for career growth and internal transfers within Marriott's global network Training and Development: Access to training programs to enhance your skills and advance your career Responsibilities: Here's what your journey with us entails: Process guest check-ins, assigning rooms and activating room keys Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns Answer, respond to and process all guest calls, messages, questions or concerns Providing a genuinely warm welcome to all guests Give guests information and directions regarding property and local areas of interest Process check-outs and resolving any disputed charges Process payments and room charges Confirm reservations and cancellations, running daily reports on the number of arrivals and departures Safety and Company Policies: Follow all company and safety and security policies and procedures Report maintenance needs, accidents, injuries and unsafe work conditions to the manager Complete safety training and certifications Ensure uniform and personal appearance are clean and professional Maintain confidentiality of proprietary information Communicate with others using clear and professional language Develop and maintain positive working relationships with others Support the team to reach common goals Listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Note: This above description is not intended to establish a total definition of the job, but an outline of the duties Join us and be part of a team that values excellence, sustainability, and career growth.

Apply today to start your journey with Marriott!