Danish-Speaking Responsible Gaming Analyst in Malta

Our client is expanding their Responsible Gaming team in Malta and is looking for a Danish-speaking Responsible Gaming Analyst with prior i. Gaming experience. This role sits at the intersection of psychology, player protection, and compliance. You will work on the frontline of Responsible Gaming, identifying risk patterns, supporting players, and ensuring regulatory standards are met.

Key Responsibilities

Monitor player activity and identify potential risk indicators Proactively contact at-risk players to provide guidance and support Review registration checks and block underage accounts Handle self-exclusion reviews and process refund cases where applicable Maintain detailed documentation and case reports Escalate high-risk cases with structured analysis and recommendations Contribute to improvements in Responsible Gaming procedures Support internal training and awareness initiatives related to player protection Requirements Fluent Danish (written and spoken) Good command of English Minimum 1 year of experience in the i.

Gaming industry (mandatory) Strong interest in player behaviour, psychology, and responsible gaming High level of empathy and emotional intelligence Ability to balance customer care with regulatory compliance Analytical mindset and strong attention to detail Ability to remain calm in sensitive or high-pressure situations Comfortable handling confidential and sensitive information Benefits Private health insurance Daily breakfast and lunch Wellness allowance Additional birthday leave Team-building activities and company events Relocation package (flight + two weeks of accommodation) Career development opportunities within compliance and risk