Patient Charge Specialist - ORMC Surgery Administration - Full Time / First Shift

Position Summary

Provides system support for collecting and summarizing data by performing daily data input on computers. Full Time On-Site 4/10s Monday

• Thursday, 0700-1730 No weekends or Holidays ORLANDO HEALTH ORLANDO REGIONAL MEDICAL CENTER Orlando Health Orlando Regional Medical Center (ORMC) has served the Central Florida community for more than 100 years. With 808 beds, the downtown Orlando hospital is among the largest acute-care facilities in the region and the only Level I Trauma Center in Central Florida. The hospital has earned consistent Best Regional Hospitals recognition from U.S. News & World Report and most recently received national top-50 rankings in two adult specialties and high performing ratings in four specialties and 11 procedures and conditions, as well as a fourth Top Teaching Hospital and a seventh consecutive “A” Hospital Safety Grade from the patient safety advocates at The Leapfrog Group. Orlando Health ORMC holds the most Beacon Awards for Excellence in the state, awarded by the American Association of Critical-Care Nurses to units that employ evidence-based practices to improve patient and family outcomes, and has achieved Magnet® recognition, the gold standard for nursing’s contribution to quality patient care, safety, research and service excellence. Orlando Health ORMC is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts, Central Alabama and Puerto Rico. Collectively, our dedicated team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

Responsibilities

Maintains current knowledge of Medical Terminology, the computer software systems used at Orlando Health and other Patient Charge Processes. Will be cross-trained to perform the duties of data entry and charge management. Serves as a resource to other staff members to provide guidance and direction for data entry and patient charging.

Ensures prompt and accurate execution of duties and distribution of reports. Verifies all output is complete and ensures daily charge reconciliation. Assists support staff, coding, patient financial services, and clinical team in appropriate documentation methodology to support charging and determine medical necessity.

Assists to resolve non-compliant operational or billing issues. Interacts with manager and staff in the timely solution and verification of procedure and patient charge information.

Qualifications

High school diploma or equivalent. Successful completion of charge entry course in Orlando Health’s Account Management System within thirty (30) days in position. Medical Terminology as demonstrated by completion of Orlando Health medical terminology course or through formal clinical training program within 6 months in position.

Proficient in applicable clinical division software (i.e.: Affinity GE) and applicable office software (i.e.: Microsoft Word, Excel). License/Certification: None Experience: Two (2) years experience in a hospital, health care or physician office setting required. Maintains current knowledge of Medical Terminology, the computer software systems used at Orlando Health and other Patient Charge Processes.

Will be cross-trained to perform the duties of data entry and charge management. Serves as a resource to other staff members to provide guidance and direction for data entry and patient charging. Ensures prompt and accurate execution of duties and distribution of reports. Verifies all output is complete and ensures daily charge reconciliation.

Assists support staff, coding, patient financial services, and clinical team in appropriate documentation methodology to support charging and determine medical necessity. Assists to resolve non-compliant operational or billing issues. Interacts with manager and staff in the timely solution and verification of procedure and patient charge information.

Education

High school diploma or equivalent. Successful completion of charge entry course in Orlando Health’s Account Management System within thirty (30) days in position. Medical Terminology as demonstrated by completion of Orlando Health medical terminology course or through formal clinical training program within 6 months in position.

Proficient in applicable clinical division software (i.e.: Affinity GE) and applicable office software (i.e.: Microsoft Word, Excel). License/Certification: None Experience: Two (2) years experience in a hospital, health care or physician office setting required.