Associate Vendor Manager

OVERVIEW

The Associate Vendor Manager is responsible for guiding vendors through our recruitment and certification program, including documents signature and collection, testing, rate negotiation and systems maintenance. DESCRIPTION:

• Provide on-the-job support to the Vendor Management team
• Be knowledgeable of the needs and requirements of the internal Production departments
• Become familiar with translation directories and sourcing tools
• Help with proactively recruiting new resources for different types of services, to expand the company’s database of external vendors
• Test recruited vendors according to specialized skill-sets, following the company’s testing and onboarding documented process and using the required platforms
• Negotiate preferred rates with onboarded vendors according to company, department or project needs
• Promote newly recruited and tested vendors to the appropriate Production teams for use on live projects and to Internal Linguists’ teams for training opportunities
• Assist Production and Sales teams on a daily basis with vendor onboarding and certification-related issues and questions
• Establish and maintain excellent relationships with contract vendors, Production staff and internal teams globally
• Help vendors with any issues or questions they may have, as well as ensure good communication between external collaborators and internal employees
• Assist with administration tasks as required by the team
• Discuss with the direct manager to find a viable means of making processes more efficient
• Proactively seek additional tasks and duties to benefit Trans. Perfect as a whole
• Research and understand all industries that Trans. Perfect markets to, including industry leaders, current events and any other pertinent data
• Complete any other tasks that are deemed appropriate for the role and assigned by the manager/supervisor REQUIRED SKILLS:
• Strong organizational skills with attention to detail
• Ability to support multiple requests by keeping accurate and up-to-date tracking
• Ability to maintain and update vast amounts of information accurately
• Ability to negotiate rates according to pre-defined budgets
• Effective time management and ability to adhere to schedules and deadlines
• Ability to prioritize activities on a daily basis to accomplish request steps effectively and efficiently
• Strong written and verbal communication skills in English
• High sense of urgency
• Good interpersonal skills in a public-facing setting
• Show accountability in their daily work
• Proactive in anticipating needs or issues, as well as supporting the team REQUIRED EXPERIENCE AND QUALIFICATIONS:
• Minimum Bachelor’s degree or equivalent DESIRED SKILLS AND EXPERIENCE:
• Experience in negotiation and persuasion
• Customer service experience.