Superintendent Technical Engineer

Key Responsibilities

Build and maintain strong relationships with ship owners, ship managers, operators, shipyards, and other key stakeholders in the maritime sector. Participate in regular customer meetings to understand operational challenges, identify service opportunities, and ensure high customer satisfaction. Provide direct on-site support during troubleshooting, inspections, service attendance, dry dock activities, and emergency situations when required.

Act as the first local point of contact for customers, reducing dependency on HQ and supporting the 24/7 service organization. Strengthen the company’s visibility and reputation within the Cyprus maritime market through active engagement with the local marine community. Maintain close cooperation with Warranty, Product Care Management, Technical Support, and Field Service teams.

Participate in regular internal coordination meetings and provide operational feedback from the field to improve product reliability and service quality. Coordinate with Technical Experts and specialized support teams whenever advanced troubleshooting or engineering support is required. Support root cause investigations and follow-up actions related to technical incidents or warranty cases.

Identify, develop, and pursue service sales opportunities within the assigned region. Prepare technical and commercial quotations for service jobs, spare parts, inspections, upgrades, and repair activities. Work independently or in close cooperation with EU and Asia Field Service Coordinators to develop competitive service proposals.

Support contract negotiations and follow up on quotations to secure orders and maintain business growth. Monitor market activity, customer needs, and competitor developments to support strategic sales initiatives. Coordinate field service activities, service attendances, and subcontractor support when required. Assist in planning service interventions and ensuring efficient communication between customers, service coordinators, and technical teams.

Ensure all activities are carried out in compliance with company procedures, safety standards, and customer requirements. Support continuous improvement initiatives by sharing lessons learned and field experience.

Requirements

Minimum Bachelor’s degree in Engineering or equivalent professional experience Minimum 5 years of experience in the marine engine or similar businesses Expertise in engine troubleshooting, maintenance, and operational knowledge Knowledge of two-stroke crosshead diesel engine technology, including maintenance and/or operation, is considered an advantage.

Reporting and analytical skills Proficient t in English, both written and spoken Proficient in MS office Applications Pro-active, self-driven personality so as teamwork Our offer: An opportunity to shape the sustainability and environmental impact of the shipping industry. WinGD is on the leading edge of the technology which is shaping the future of the shipping industry A dynamic working environment, blending a long history of technology expertise with industry leading innovation across a global network Award winning and extraordinary products Multi-cultural and interdisciplinary teams offering diverse perspectives and collaborative thinking Dynamic and interactive working conditions.

WinGD offers a non-hierarchical, agile structure where input and ideas are welcome In-house technology training and professional development opportunities We kindly ask you to send us your complete application, including an updated CV, diplomas/certificates and a letter of reference.