Group Leader-Gold Shift (Nights)

Responsibilities

• Administration of contract.
• Assess problems and concerns with client management, shop, and customer personnel.
• Work in conjunction with customer locations to assist in parts availability, information, and request of items through transfer process.
• Review and familiarize self with Approved Commodities List, Policy & Procedures Manuals.
• Contact vendors for pricing and placement of orders, answer questions regarding availability of parts.
• Work with customers to ensure correct items are being procured when necessary.
• Daily monitoring of 5S standards as well as FMDS reports for the customer.
• Answer all messages phone\e-mail in a timely fashion.
• Assist in reviewing all requisition forms to ensure they meet P&P requirements.
• Monitor and analyze Standard Work Procedures
• Provide training as required.
• Daily communication to customer as well as site management
• Assist in cross functional teams
• Shift-to-shift communication
• Professionalism toward customer and staff Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competencies: Accountability, Attention to Detail, Customer Focused, Initiative, Integrity, External and Organizational Awareness, Financial Awareness, Decision Making, Persuasiveness, Computer Literacy, Results Driving, Oral/Written Communication, Quality Focused, Adaptability, Interpersonal Skills, People Development, Conceptual Thinking, Self Confidence, Health & Safety, and Teamwork. Qualification Requirements/Education/Skills/Abilities: 2 years’ Auto and/or HD Parts experience. 2 years’ Inventory Experience. 2 years of Computer Experience.

Preferred Qualifications

5 years Supervisory Experience. Customer Service Experience. Detailed experience in utilizing Inventory /Point-of-Sale application to manage inventory. Warehousing or Distribution experience. Experience monitoring performance reports. Experience with hiring processes.

• ASE Certification.