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Call Center Customer Service Representative - Banking (Cleveland or Strongsville, OH locations)

Strongsville, OH, USAFull-timePosted Oct 1, 2026

Job description

We are looking for experienced call center representatives to join our Customer Care Service team. We are committed to delivering exceptional customer experiences with every interaction. Our call center is not driven by high-pressure sales goals or quotas. Instead, we focus on creating meaningful connections and handling each customer like a valued member of our family.

We take time to listen, understand, and provide the right solutions without pushing products. Our ideal candidate will thrive in a fast-paced, collaborative environment and embody our values of love, trust, respect, commitment to excellence, and fun. We provide a comprehensive training program to set you up for success from the very beginning.

Description copied from Third Federal's careers page. Read the full posting before you apply.

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