MI / Reporting Engineer – Billing Transformation

MI / Reporting Engineer – Billing Transformation Role Details Role: MI / Reporting Engineer – Billing Transformation Role Type : Fixed Term Contract (12 Months) Primary Skills: MI Reporting, Business Intelligence, Power BI, Snowflake, SQL, Data Modelling Domain Exposure: Billing Transformation, Order-to-Cash, Revenue, Invoicing, Collections, Finance Transformation Experience / Location : 7-10 yrs/ Bengaluru-Hybrid Budget : 14 LPA Role Overview We are seeking an experienced MI / Reporting Engineer – Billing Transformation to design, develop, and maintain robust Management Information (MI) , operational reporting, dashboards, and analytics solutions supporting a large-scale Billing Transformation programme .

The role requires strong expertise in reporting technologies, Snowflake, Power BI, SQL, billing processes, Order-to-Cash lifecycle, and data modelling . The ideal candidate will deliver accurate, timely, and trusted insights across billing operations, revenue, invoicing, collections, disputes, and transformation KPIs.

Key Responsibilities

Management Information & Reporting Design, develop, and maintain reporting solutions that provide visibility into Billing Transformation initiatives and operational performance. Build reports and dashboards covering: Billing and invoicing operations Revenue and billing accuracy Customer billing lifecycle Billing exceptions and disputes Collections and receivables performance Service and product billing trends Transformation programme progress and KPI tracking Partner with business stakeholders to understand reporting requirements and convert them into scalable reporting solutions.

Develop executive-level and operational dashboards to support strategic and tactical decision-making. Publish and manage governed datasets to enable self-service analytics for Finance and Billing Operations teams. Business Intelligence & Visualisation Develop and maintain interactive Power BI dashboards , reports, and scorecards.

Create visual analytics covering: Billing accuracy Invoice processing performance Revenue trends Billing exceptions and disputes Collections effectiveness Customer billing behaviour Ensure dashboards are user-friendly, performant, accessible, and aligned to business needs. Improve reporting usability through effective layout, drilldowns, filters, KPIs, and storytelling.

Data Modelling & Analytics Work with Snowflake and cloud-based data warehouse environments to support reporting and analytics needs. Build, optimize, and maintain SQL queries, views, datasets, and reporting layers. Support data modelling for billing, revenue, invoicing, collections, and reconciliation reporting. Ensure data accuracy, consistency, lineage, and governance across MI/reporting outputs.

Perform analysis to identify trends, exceptions, operational bottlenecks, and performance insights. Stakeholder Management Collaborate with Finance, Billing Operations, Transformation, Technology, and Data teams. Translate business reporting needs into clear technical specifications. Present reporting outputs, insights, and recommendations to business and leadership stakeholders.

Support ongoing enhancements based on feedback, changing business needs, and transformation priorities.

Required Skills

& Experience Technical Skills Strong experience in Management Information (MI), Reporting, and Business Intelligence delivery. Hands-on experience with Power BI dashboard and report development. Strong experience working with Snowflake and cloud-based data warehousing platforms. Advanced SQL development and query optimization skills.

Strong understanding of data modelling , reporting layers, governed datasets, and dashboard performance optimization. Ability to design scalable reporting solutions for enterprise transformation programmes. Functional / Domain Skills Experience supporting one or more of the following: Billing Transformation Revenue Management Order-to-Cash (O2C) Invoicing Finance Transformation Billing Operations Solid understanding of billing processes including: Invoice generation Billing accuracy Receivables Collections Reconciliation Billing exceptions and disputes Ability to understand complex billing and finance data flows and translate them into meaningful reports and dashboards.

Preferred Qualifications

Experience working on large-scale Billing Transformation , ERP Transformation , or Finance Modernisation programmes. Knowledge of billing platforms such as: Salesforce Billing SAP BRIM Oracle Billing Zuora Similar enterprise billing platforms Understanding of Revenue Recognition and broader Order-to-Cash processes. Experience in financial services, risk, information services, technology, SaaS, or subscription-based business environments.

Familiarity with data cataloguing and governance tools such as: Collibra Alation Microsoft Purview Soft Skills Strong analytical and problem-solving ability. High attention to detail and data accuracy. Good communication and stakeholder management skills. Ability to work with both business and technical teams. Strong ownership mindset and ability to manage multiple reporting priorities.

Comfortable working in transformation environments with evolving requirements.