Watchmaker

Description Responsibilities: The Watchmaker is responsible for providing in-store watch maintenance, overhauls, service and performing quality control checks on watches in a timely manner to satisfy the needs of our customers as well as support Client Advisors in the sale of a watch, ultimately enhancing the client experience Service a watch completely Clean cases and bracelets using the ultrasonic cleaner and where applicable the steam machine Replacing pins and screws Water Resistance Testing – test watches to ensure they are water resistant using the pressure test machine and advise if the watch passed or failed Testing for rate deviation on mechanical watches using the timing machine Battery Installation – selecting the correct size and voltage of battery for watch Ensuring battery straps are secure and cleaning of the terminal Using quartz analyzer to test voltage, rate and coil resistance Conduct quality control on out-of-store repaired watches including appearance, proper hand alignment, water resistance documentation and final wipe down and wrap Conducting quality control on same-day serviced watches including wipe and wrap Advise Service/Client Advisor if the watch requires additional servicing Provide a final quality control check to ensure the watch has been repaired according to Tourneau standards Reviewing appearance, hand alignment, proper tension of setting and winding, calendar flip, oscillating weight, proper screw down of crown/tube, no exposed gaskets, final timing, water resistance documentation, checking clasp functions, spring bars and loose pins/screws, setting and winding positions as well as final wipe down and wrap Support process for out-of-store watch repair Maintain equipment and tools in good working order Engage with clients as required to provide knowledge and education on technical processes Requirements Qualifications: At least 5 years of work experience in the craft or relevant certifications A demonstrated ability to learn on-the job Willing to be hands-on and work with the team to get the job done Must be able to work a flexible schedule throughout the week A passion for watches and excellence in service Detail orientated with a mechanical aptitude $23 per hour