Hospice Liaison

Job Summary

The Hospice Liaison serves as the primary community relationship and business development representative for the agency, acting as a trusted resource for healthcare providers, patients, families, and community partners. This position is responsible for developing, maintaining, and expanding referral relationships within an assigned territory to increase awareness, understanding, and utilization of hospice services.

The Hospice Liaison collaborates with hospitals, physician practices, skilled nursing facilities, assisted living communities, rehabilitation centers, case managers, discharge planners, social workers, and other referral sources to identify patients who may benefit from hospice care. The Liaison provides education regarding hospice eligibility, services, and the benefits of comfort-focused end-of-life care while facilitating timely referrals and admissions.

This role is accountable for territory growth, referral development, admission generation, and census expansion through strategic relationship management, community outreach, and exceptional customer service. Success is measured through referral growth, admission conversion rates, referral source retention, average daily census growth, customer satisfaction, and achievement of agency goals.

Education

Two year college (Associate’s Degree) Experience: 1 – 3 years (minimum of 2 yrs exp) Licensures: Minimum Associates degree. Preference given to candidate with bachelor’s degree in business, Marketing or Health Sciences related field. Minimum of two (2) years’ sales experience strongly preferred. Familiarity with general health care concepts and terminology.

Knowledge/experience of hospice strongly preferred. Covenant Health Mission Statement We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities. Our Core Values: •Compassion We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

•Integrity We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources. •Collaboration We work in partnership, dialogue and shared purpose to create healthy communities. •Excellence We deliver all services with the highest level of quality, while seeking creative innovation.

Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history). Comp Range: $57,208.78 - $78,785.

41 Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position. Our people make the difference. See firsthand what makes our employees and culture shine!