Food and Beverage Supervisor

Food and Beverage Supervisor Department: Food and Beverage Employment type: Full-time Work Schedule: Varied hours including weekends, evenings, and holidays Reports to: Food and Beverage Assistant Manager Essential Duties and Responsibilities: Must be able to fulfill all functions and duties of all Food and Beverage Department positions Supervise food and beverage staff to ensure efficient daily operation Conduct pre and post shift briefings with all Food and Beverage Department employees Ability to properly and safely operate all equipment used Initiate and impose disciplinary action according to museum policies and procedures Responsible for the conducting in-service and ongoing training of employees to ensure optimal customer satisfaction in quality, service, safety, and efficiency, as well as establishing and maintaining customer service standards Supervise guest experience to ensure excellent customer service is provided by the food and beverage staff Responsible for the continued compliance with local Health Department sanitation guidelines and codes Responsible for maintaining food and beverage presentation standards at all quick service restaurant and food carts Ensure all museum policies and procedures are being followed by all employees Identify concerns and work with management to resolve concerns Maintain a clean and safe work environment for customers and other employees Provide superior customer service to all customers in a polite and expedient manner Assist customers with all questions regarding City Museum including facility layout and amenities Follow all museum policies and procedures Other duties as assigned Qualifications: Must be at least 18 years of age or older Experience in department or equivalent supervisory experience preferred Ability to accept guidance and supervision Demonstrate ability to work independently Ability to communicate effectively with public, customers and staff members Be aware, attentive, and work well with others Energy and enthusiasm for long days Ability to work in extreme conditions and take precautions, including hydration, sun-protection and other precautions as necessary Physical Requirements: Must be able to stand or walk for long periods of time Must be able to lift, carry, move, and/or position items weighing up to or in excess of 50 pounds.

Must be able to lift and lower 25 pounds above shoulder level