Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: I opened my agency in 2020 and currently lead a team of five. I became an agent because I wanted the opportunity to build something of my own and create an environment where people genuinely enjoy coming to work every day. My goal has always been to build a culture that is supportive, growth-focused, and rewarding for both our team and our customers.

Outside of work, I love to travel and spend time with my two dogs. I’m also heavily involved in the community and believe in giving back and building strong local relationships. Our agency offers PTO, paid holidays, health benefits, a Simple IRA, licensing costs paid up front, and a unique four-day work week after 90 days.

We place a strong emphasis on work-life balance while still maintaining high standards and opportunities for growth. The ideal candidate enjoys chasing opportunities, takes initiative without being asked, and thrives in a fast-moving environment. If you’re hardworking, coachable, and looking for a team that will challenge you while supporting your growth, this could be a great fit for you.

ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.