Account Manager - State Farm Agent Team Member

About our Agency: We’re thrilled to celebrate our 10th anniversary this year, having opened our doors in March 2015. Over the past decade, we’ve built a reputation for exceptional service and a vibrant, supportive team environment. Our team of five (four and a half in-office and one remote!) works together seamlessly—and often with the company of our beloved office dogs.

We value work-life balance and rewarding hard work. After one year of full-time service, team members receive an extra paid day off each month (that’s 12 additional days annually!), and we offer exciting perks like team field trips and the opportunity to qualify for an annual team trip. Our last two destinations? Maui!

We’re proud to be active in our community, sponsoring events like Rodeo Alaska, and we love finding joy in the little things, often celebrating fun "National Days" together. Check out our Instagram and Facebook pages to get a glimpse of our team culture and see why we’re more than just an office—we’re a family. Joining us means working hard, having fun, and being part of a team that makes a difference in the lives of our customers and our community.

ROLE DESCRIPTION: As Account Manager for {{ account.name }}, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.