German-Speaking Customer Logistics Support Specialist - Student Position

As a Customer Logistics Support Specialist , you'll play an essential role in helping customers throughout their delivery journey. This is more than a traditional customer service role – you'll gain exposure to the fast-paced world of logistics and supply chain operations while working closely with transport, warehouse, and delivery teams. What You’ll Do

• Provide customer support for shipment and delivery enquiries via phone, email, and chat
• Track parcels, investigate delivery issues, and coordinate resolutions with operational teams
• Manage customer cases, delivery amendments, and records while ensuring timely, professional service Requirements What You Bring Strong communication skills in English (B2) and German (C1) Customer-focused mindset with excellent communication skills Proactive, organized, and tech-savvy Benefits At Transcosmos, you’ll find a supportive team environment with real opportunities to grow. Paid training Competitive salary Cafeteria benefits Medicover