Cashier/Receptionist

Nature and Scope of Work This is clerical, cashiering, and receptionist work of some complexity performed in the Parks Recreation Department. The work involves the provision of assistance and information to the public regarding recreation programs, events, schedules, rentals and fees; processing registration for all recreation programs; receiving and processing cash and other forms of payments, and other routine support tasks.

An employee of this class exercises some independence of judgement and action within established guidelines and refers unusual or complex matters to a superior. Responsibility is entailed for establishing and maintaining effective public relations and work performance is reviewed by a superior for effectiveness of operations and service to the public.

Illustrative Examples of Work Provides information and assistance by telephone or in person to the public on all programs and events offered by the department. Receives and processes registrations for recreation programs; enters and edits client data on a computer terminal; prints registration forms, lists, and related materials; makes program cancellations, postponements and changes as directed.

Receives cash and other payments for program fees, makes change, issues tickets, sells merchandise, balances cash receipts and prepares cash reports. Performs miscellaneous tasks such as minor cleaning or janitorial duties, renting skates, operating a record player and public address system, and ensuring observance of regulations governing public conduct in the reception area.

Performs simple bookkeeping and filing duties as assigned by a superior. Performs incidental routine typing or word processing tasks as required. Performs related work as required. Required Knowledge, Abilities and Skills Sound knowledge of cash register operations. Sound knowledge of courses, programs, room bookings, activities and events offered by the department and of the automated registration system as related to the work performed.

Working knowledge of modem office practices and procedures. Ability to meet and deal effectively with the public in providing information and assistance on a variety of services, programs and activities. Ability to receive remittances, make change, issue receipts and balance cash accurately. Ability to perform clerical tasks and incidental typing or word processing tasks related to the work.

Desirable Training and Experience Completion of the 11th school grade including or supplemented by courses in standard commercial subjects plus some clerical experience including cashiering, and preferably a course in basic word processing or an equivalent combination of training and experience. This position is currently placed in Ladner.

The position is not portfolio specific nor site specific and may be reassigned in future based on operational needs.