Desktop Support Analyst - Full Time

The Desktop Support Analyst provides frontline technical support to hospital staff, ensuring the stability, integrity, and efficient operation of end-user devices and hospital IT systems. This role involves troubleshooting hardware and software issues, deploying new technology, and maintaining compliance with healthcare regulations (e.

g., HIPAA). The analyst supports a wide range of users, including medical professionals, administrative staff, and remote users, in a fast-paced, mission-critical environment. Promotes and adheres to the IRMC core values of HEART (Honesty, Empathy, Accountability, Respect, and Teamwork) and G.R.E.A.T. (greet/respond/explain/ask/thank) customer standards.