Sales Operations Analyst

● Design and refine KPI frameworks and incentive schemes for the BD team, ensuring alignment with business priorities and sales objectives. ● Track and analyze BD team performance against KPIs, identify performance gaps and trends, and provide actionable insights to management. ● Manage periodic incentive calculations and payout processes, ensuring accuracy and timely completion.

● Develop and maintain performance reports and dashboards to support regular business reviews and management decision-making. ● Evaluate the effectiveness of existing KPI and incentive structures and recommend improvements where needed. ● Partner closely with BD, Finance, HR, and other relevant teams on target setting, incentive policies, and performance management.

● Support other Sales Operations initiatives aimed at improving BD productivity and operational efficiency. ● Bachelor’s degree in Business, Finance, Economics, Analytics, or a related field. ● Relevant experience in Sales Operations, Business Operations, Business Analytics, Commercial Planning, or similar roles. ● Strong analytical skills and proficiency in Excel/Google Sheets; experience with SQL or BI tools is a plus.

● Strong attention to detail, particularly when handling performance data and incentive calculations. ● Good stakeholder management and communication skills, with the ability to work effectively across different functions. ● Structured, analytical, and comfortable working in a fast-paced environment. ● Experience in food delivery, e-commerce, or other platform-based businesses is a plus, but not required.