Termite Technician

Job Description: Essential Duties and Responsibilities

• Responsible for day-to-day operations of termite control route.
• Maintain production and utilization standards.
• Inspect, diagnose and discuss the scope of services recommended to the customer based on findings. Provide education about the prevention of termites.
• Apply termiticides to pre- and post- construction structures according to specifications, safety procedures and label instructions.
• Communicate with customers regarding services provided, answer any questions they have and look for opportunities to cross-sell additional services.
• Complete all required production documentation in Pest Pac.
• Adhere to all safety protocols related to the position including but not limited to wearing all required and OSHA compliant personal protective equipment and respirator.
• Responsible for maintaining clean and proper working tools. Perform weekly inspections and report any incidents of damage to supervisors.
• Follow all Department of Agriculture and Consumer Services (DACS) regulations related to applications of pesticides, securing product to prevent hazardous exposure to others.
• Follow all Turner Pest Control incident reporting policy related to vehicle accidents, workplace injury, property damage and hazardous materials accidents.
• Maintaining an 85% or higher quality assurance and driver score. General Competencies Definitions Anticimex Ethics
• Demonstrates integrity in all actions aligning with the Anticimex Code of Conduct.
• One Team, One Goal is exhibited in day to day and mindset.
• Embodies Anticimex Core Values of Trust, Innovation, and Passion and shows creativity in their approach to maximizing customer and employee experience.
• Speaks up when something is not right, and ensures everyone is treated with respect, dignity, and fairness. Change Management
• Develops professionally from suggestions and feedback.
• Remains positive, effective and easily navigates through changes. Effective Communicator
• Conveys information using available systems and technology effectively, efficiently, and in a professional manner.
• Practices active listening, shows patience and pauses before responding.
• Adheres to expectations regarding communication with customers, co-workers and management.

Job Responsibilities

• Is comfortable and proficient in their job duties and responsibilities.
• Understands how their role contributes to the overall organizational goals and objectives. Job Knowledge
• Completes required learning assignments in Workday and other training systems when assigned.
• Takes initiative to expand their knowledge and skill set. Professional Dress Code
• Maintains a professional and well-kept appearance.
• Adheres to Company dress code policy and departmental expectations for PPE (Personal Protected Equipment) if applicable. General Competencies Definitions Accountability
• Starts the workday on time, submits assignments and attends appointments within expected timelines.
• Accepts and takes responsibility for their actions.
• Is thorough, accurate, and neat in job tasks. Follows through with assigned tasks while adhering to company policies and procedures. Team Builder
• Acts as an ally and resource to new hires, employees in a new role, or acquired team members by assisting them in their new environment. Expectations & Compliance
• Commits to following all company policies and procedures (i.e., Attendance, Safety, Position Procedures).
• Seeks assistance and clarification when needed.
• Successfully completes number of stops per day per platform standards.
• Achieves satisfactory Driver Score per platform standards.
• Customer reviews meet platform expectations.
• Customer retention percentage at or above platform standards.
• Is efficient with designated route and utilization.
• Minimal customer call backs per platform standards.
• Proper use and storage of hazardous materials. Safety
• Contributes to a safe and secure environment by following established policies and procedures.
• Maintains a neat and clean work area, including vehicles, and follows OSHA and DAC guidelines. Customer Engagement
• Provides excellent customer service through courteous communication and behavior.
• Refrains from using harsh language or being rude towards or around co-workers and customers.
• Treats co-workers and customers with integrity, respect, and fairness.

Requirements

• Minimum age of 19 years of age.
• High School Diploma or equivalent.
• Clean driving record for vehicle insurability.
• Complete all required training to obtain and maintain FDACS ID Card Holder.
• QualityPro Certification within the first 90 days of employment.
• Certified FDACS Operator License (Preferred)
• Certified Pest Control Technician (Preferred) Physical/Environmental Requirements Physical Activities Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. ☐ Never ☒ Occasionally ☐ Constantly Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. ☐ Never ☐ Occasionally ☒ Constantly Often standing for prolonged periods. ☐ Never ☐ Occasionally ☒ Constantly Moving about to accomplish tasks or moving from one worksite to another. ☐ Never ☐ Occasionally ☒ Constantly Carrying, adjusting or moving objects up to 50 pounds in all directions. ☐ Never ☐ Occasionally ☒ Constantly Communicating with others to exchange information. ☐ Never ☐ Occasionally ☒ Constantly Repeating motions that may include the wrists, hands and/or fingers. ☐ Never ☐ Occasionally ☒ Constantly Operating machinery and/or power tools. ☐ Never ☐ Occasionally ☒ Constantly Operating motor vehicles or heavy equipment. ☐ Never ☐ Occasionally ☒ Constantly Assessing the accuracy, neatness and thoroughness of the work assigned. ☐ Never ☐ Occasionally ☒ Constantly Environmental Conditions Low temperatures. ☐ Never ☒ Occasionally ☐ Constantly High temperatures. ☐ Never ☐ Occasionally ☒ Constantly Outdoor elements such as precipitation and wind. ☐ Never ☐ Occasionally ☒ Constantly Noisy environments. ☐ Never ☐ Occasionally ☒ Constantly Hazardous conditions. ☐ Never ☒ Occasionally ☐ Constantly Poor ventilation. ☐ Never ☒ Occasionally ☐ Constantly Small and/or enclosed spaces. ☐ Never ☐ Occasionally ☒ Constantly Physical Demands Sedentary work that primarily involves sitting/standing. ☐ Never ☐ Occasionally ☒ Constantly Light work that includes moving objects up to 20 pounds. ☐ Never ☐ Occasionally ☒ Constantly Medium work that includes moving objects up to 50 pounds. ☐ Never ☐ Occasionally ☒ Constantly Heavy work that includes moving objects up to 100 pounds or more. ☒ Never ☐ Occasionally ☐ Constantly