Revenue Assurance Officer

A. Sales revenue verification

1. Verify every unit reported as sold meets the qualifying criteria before it enters the weekly or monthly sales report.
2. Match each SPA to the approved price list; flag any price below list or discount outside the Delegation of Authority.
3. Confirm buyer KYC and AML/CFT checks are on file, including source-of-funds for cash or high-value payments.
4. Check that each sale is recorded in the ERP/CRM against the correct unit, buyer, price and payment plan, and that no unit is sold twice.
5. Review cancellations, resales, swaps and transfers for approval, forfeiture calculation and correct reversal of revenue.
6. Flag sales recorded in the wrong month or not yet qualifying to Finance for correction. B. Sales collection verification
7. Reconcile the PDC register to each payment plan: every instalment has a cheque or agreed payment method, with correct amount and date.
8. Match collections to bank statements monthly; investigate unmatched receipts, cash receipts and receipts in third-party names.
9. Track bounced cheques, replacements and legal notices; confirm penalties and late fees are applied or properly waived.
10. Track receivables ageing by project and unit; escalate balances past agreed thresholds.
11. Confirm no unit is handed over or title transferred before full payment or an approved exception. C. Leasing revenue verification
12. Verify each lease is signed, registered with the relevant authority, and matches the approved rate card and leasing policy.
13. Check rent-free periods, discounts and incentives against approval limits.
14. Reconcile three sources for every unit: physical occupancy on site, ERP status and the lease register. Flag occupied-but-not-billed, billed-but-vacant and expired-but-occupied units.
15. Confirm renewals are processed and repriced before expiry, and that expired contracts are either renewed, vacated or escalated.
16. Verify service charges, utilities recharges, parking and other ancillary income are billed completely. D. Leasing collection verification
17. Reconcile security deposits and rent PDCs held to the lease register and to the cheque custody log.
18. Match rent receipts to bank statements; investigate cash collections and unallocated receipts.
19. Age tenant arrears; confirm follow-up, notices and legal escalation follow policy.
20. Verify deposit refunds on exit: deductions supported by the move-out inspection, refunds approved and paid to the tenant of record. E. Commissions, incentives and payouts
21. Verify every commission payment advice against verified sales and leases before disbursement.
22. Check commission tier, agent attribution and splits; watch for units clubbed under other agents' names to reach a higher tier.
23. Confirm broker and external agent fees are contracted, approved and paid only after qualifying collection. F. ERP data integrity and reporting
24. Maintain the Sales Verification Register and a Lease Verification Register as the single tracked record of exceptions.
25. Reconcile sales and leasing reports to the ERP and to Finance's ledger each month.
26. Recommend report templates and system fields that close gaps, for example missing PDC status or fee columns.
27. Raise ERP status corrections with Property Management and Sales and confirm they are made. G. Controls, policy and compliance
28. Test compliance with the leasing policy, sales policy and Delegation of Authority.
29. Cover the relevant items in the real estate compliance program (RERA and related regulations) and AML/CFT requirements for property transactions.
30. Document control gaps found during testing and suggest practical fixes.
31. Report red flags and suspected fraud to the Head of GRC immediately. H. Stakeholder management and follow-up
32. Agree findings with process owners before reporting, with evidence attached.
33. Track every open exception to closure in the audit follow-up tracker.
34. Support walkthroughs for Sales, Leasing and PM teams when policies or controls change.

Requirements

• Bachelor’s degree in accounting, Finance or Commerce.
• 4 to 6 years in accounts receivable, credit control, audit, or real estate sales or leasing administration.
• Basic understanding of how property sales and leases work: reservations, payment plans, PDCs, lease contracts, deposits.
• Real estate experience in Qatar or the GCC.
• Professional qualification (ACCA, CIA or CMA) will be an added advantage.