Watch Sales Development Manager

MAIN RESPONSIBILITIES Travel Retail (TR) Account Management & Commercial Strategy (70%) TR Commercial Performance: Continuously track sell-in, sell-out, and inventory turnover across all regional TR partners and airport POS (including Hong Kong, Macau, Bangkok, Taipei, Sydney, Japan, Hainan, and Singapore Changi). Stock Optimization: Negotiate and execute proactive stock mechanics with TR partners - including stock swaps, re-allocations, and inventory buy-backs, to optimize sell-through and protect margins.

Commercial Incentives: Design, propose, track, and evaluate ROI on partner incentive schemes to drive frontline motivation and partner sell-in. TR Store Openings, Renovations & Closures: Lead operational, visual merchandising, stock setup, and staff onboarding execution for all new store openings, pop-ups, renovations, and closures across regional TR locations.

Frequent Market Audits & Field Presence: Conduct regular solo field trips across all regional TR POS to evaluate partner performance, audit visual standards, and align frontline teams. Direct Market (DOS) Field Driving & Target Alignment (30%) Budget-to-Target Allocation: Support the translation of approved annual and seasonal corporate budgets into actionable monthly and daily sales targets for stores in Hong Kong and Macau.

On-the-Floor Coaching & Field Driving: Spend dedicated time on the boutique floor, conducting live co-selling, handling client objections, and coaching SAs and Watch Ambassadors on high-ticket timepieces and complex horological complications. Store Relationship Tracking: Maintain close touchpoints with Universe Managers and Watch Ambassadors to monitor real-time sales pacing and implement mid-month commercial adjustments whenever needed.

Trade Events, HQ Alignment & Regional Representation Buying Trip (Paris): Represent regional markets during buying trip, leading training and commercial discussion flows. Watches & Wonders (Geneva): Attend annual novelties launches alongside the Regional Manager to absorb technical product knowledge and build commercial selling pitches for regional teams.

REQUIREMENTS

Min. 6 years’ experience in commercial driving, retail operations, or sales development experience within luxury retails. Strong numeric sense and logical thinking, familiar with budgeting and incentive mechanism Presentable, strong negotiation and communications skills Deep understanding of high watchmaking, technical complications, and luxury selling ceremonies (experience as a former Watch Ambassador or Store Manager is a strong advantage) Fluent in English and Chinese (Mandarin and Cantonese) Willing to travel (~40 – 50%, including Macau, Taiwan, Japan, Thailand, Singapore, Hainan, Europe) *Candidate will less experience may be considered for Assistant Manager role.