Sales Operations Manager

Hy-Tek Intralogistics Job Description Job Title: Sales Operations Manager Department: Industrial Equipment Supervisor: Director of Sales Essential Duties and Responsibilities: Manages the daily operations of sales administration of new, used, rental, and storage & handling products. Oversees the resource allocation and workflow of all support activities including order processing, RFP response, data collection, and the preparation of reports to support sales teams.

Identifies and resolves operational issues. May resolve complex customer requests or complaints. May manage the processing of sales incentive or commission programs. Responsible for all other duties as assigned. Knowledge, Skills and Abilities: A Bachelor’s degree in business administration, management, or a closely related field is required.

Minimum 5 years of experience in sales, sales operations, sales analysis, or a related field as an individual contributor. 1-3 years experience in management is preferred. 2+ years of experience working in the equipment distribution business. Well-developed verbal, written, and interpersonal skills with strong organizational, problem solving and time management skills.

Ability to handle several tasks simultaneously and comfortably in a fast-paced environment. Proficiency in Microsoft Office applications (Word, Excel, Outlook, Teams, SharePoint). Ability to work efficiently and effective independently. Working Conditions: Some local and domestic travel from time to time may be required.

Occasional weekend and night required as project deems necessary. Working in office, warehouse, and a variety of customer facilities may be required. Working in a stationary position for an extended period. Moving or traversing for an extended period. Operating computers for an extended period. Possible exposure to noise levels exceeding recommended DBA levels.

***Job requirements listed indicate the minimum level of knowledge, skills, and/or ability necessary to perform the job proficiently. This job description is not an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform other job-related duties as requested by their supervisor, subject to reasonable accommodation.

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