TheJobsMap21 open roles
Manager, Customer Service
Job description
SUMMARY OF POSITION The Customer Service Manager leads and develops the Customer Service team, ensuring exceptional service delivery and customer satisfaction. This role acts as the key link between customers, operations, dispatch, drivers, and leadership, overseeing daily customer service operations, resolving escalated issues, coaching team members, and driving continuous improvement initiatives to support Titanium's commitment to service excellence.
Description copied from Titanium Transportation Group's careers page. Read the full posting before you apply.
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