Process Implementation Specialist

Lead internal process initiatives from planning through implementation, measurement, and closeout. Develop project delivery plans, schedules, action logs, decision logs, risk and issue registers, change records, performance measures, and closeout documentation. Coordinate project teams, functional managers, field operations, vendors, consultants, contractors, and other internal stakeholders to keep assigned work moving forward.

Lead process discovery, workflow mapping, documentation, pilots, testing, training support, rollout activities, and adoption follow-up for assigned initiatives. Apply approved document-control practices, including templates, version control, naming conventions, approval records, publication workflows, review dates, and controlled repositories in accordance with documented Tomlinson data governance policies .

Prepare clear meeting minutes, dashboards, job aids, checklists, process maps, executive updates, and stakeholder communications. Monitor milestones, dependencies, budgets, schedule impacts, open actions, risks, changes, and implementation readiness. Resolve routine delivery issues within delegated authority and escalate material risks, decisions, or barriers with clear options and recommendations.

Collect operational feedback and performance data to identify bottlenecks, coordinate corrective actions, and capture lessons learned. Maintain a single source of truth for assigned project schedules, risks, decisions, deliverables, benefits, and implementation status.