Senior Technical Support Specialist

About Us

Every person on the planet dreams of a better home. And at LIXIL, we’re committed to making better homes a reality for everyone, everywhere. We make it happen with pioneering water and housing technology solutions. Home to world leading brands like INAX, American Standard, GROHE, TOSTEM and many more, we touch the lives of more than a billion people each day, transforming houses into homes.

Our planet is the home we all share. So how we do business matters. Our inclusive and empowering culture, entrepreneurial spirit and commitment to having a positive impact on the planet are integral to our business strategy. LIXIL today is on a journey of transformation. The world around us is changing. Technological advances.

Evolving needs. New demographics. Shifting expectations. These changes serve as opportunities for solutions to be discovered, and to unlock progress for all. We invite you to make this journey with us. It is as challenging as it is inspiring. Together we can shape the future of living. We’re a home for growth, for imagination, for creativity.

A home for your talent and ambition. A home for everyone.

Overview

General Office, Via Morelos No. 330 Col. Santa Clara Coatitla Ecatepec, 55540 Mexico Responsibilities This person is responsible for obtaining and maintaining valid NOM certificates for the products requested by the Commercial team, acting as the in-house expert in the certification process for ceramic and faucet products.

Define and execute strategies for obtaining, modifying, and renewing NOM certificates for the products under your responsibility. Collaborate with internal areas such as Marketing, the Commercial Department, and other departments for the definition and execution of processes. Coordinate with internal departments to ensure compliance with regulatory requirements for products.

Inventory control of ceramic and faucet parts for surveillance sampling, renewal and/or initial product certification by the Product Certification Body (PCO). Prepare, compile, and review technical files and regulatory documentation for the ceramic and faucet products under your responsibility. Maintenance of relationships with certifying Entities, such as: OCP'S, Testing Laboratories, CONAGUA, SE, among others Monitor changes in legislation and regulations applicable to the ceramic and faucet products under your responsibility Qualifications Chemical, Industrial, Mechanical Engineering or similar degree.

2 or more years of experience working in a similar position. Knowledge of regulations and regulatory processes applicable to ceramic products and faucets (NOM-008-CONAGUA, NOM- 002-CONAGUA, NOM-012- CONAGUA, NOM-050-SCFI) Intermediate level English language proficiency - able to hold a conversation in English. Oral and written communication skills.

Excel management, including pivot tables and data management. Must lift and/or move up to 50 pounds Travel: 5-10% of time Hiring Range Aplicable de acuerdo a localidad EEO Statement Declaración de Igualdad de Oportunidades de Empleo: AS Maquila México S. de R.L. de C.V. y American Standard B&K México, son empleadores que ofrecen igualdad de oportunidades.

Todos los solicitantes que resulten calificados para la posición para la que apliquen, serán considerados para el empleo sin distinción de raza, color, religión, lugar de origen, ascendencia, orientación sexual, identidad de género, genética, discapacidad, estado civil, edad, estado civil, estado de salud, condición o cualquier otra característica protegida por la ley.

This person is responsible for obtaining and maintaining valid NOM certificates for the products requested by the Commercial team, acting as the in-house expert in the certification process for ceramic and faucet products. Define and execute strategies for obtaining, modifying, and renewing NOM certificates for the products under your responsibility.

Collaborate with internal areas such as Marketing, the Commercial Department, and other departments for the definition and execution of processes. Coordinate with internal departments to ensure compliance with regulatory requirements for products. Inventory control of ceramic and faucet parts for surveillance sampling, renewal and/or initial product certification by the Product Certification Body (PCO).

Prepare, compile, and review technical files and regulatory documentation for the ceramic and faucet products under your responsibility. Maintenance of relationships with certifying Entities, such as: OCP'S, Testing Laboratories, CONAGUA, SE, among others Monitor changes in legislation and regulations applicable to the ceramic and faucet products under your responsibility Chemical, Industrial, Mechanical Engineering or similar degree.

2 or more years of experience working in a similar position. Knowledge of regulations and regulatory processes applicable to ceramic products and faucets (NOM-008-CONAGUA, NOM- 002-CONAGUA, NOM-012- CONAGUA, NOM-050-SCFI) Intermediate level English language proficiency - able to hold a conversation in English. Oral and written communication skills.

Excel management, including pivot tables and data management. Must lift and/or move up to 50 pounds Travel: 5-10% of time