VIP Coordinator

Responsible for performing quality VIP guest transactions and service. Assisting hosts with their events, comp issuing, and various other assignments. Essential Job Functions: • Exemplary guest service; • Great interpersonal skills; • Issue complimentary services consistent with company guidelines; • Update a guest’s account with current information as necessary; • Participate in telemarketing and direct mail campaigns targeting guest for VIP event invitations; • Utilizes Konami, Maestro and HMS player tracking database for tracking events; • Represent Casino at special events, both in-house and out;