Visa Consultant

As a Visa Travel Agent, you will manage end-to-end visa processing services for clients traveling to multiple international destinations. You’ll act as a bridge between consulates and clients, ensuring a seamless and efficient documentation process while maintaining high levels of customer satisfaction.

Key Responsibilities

• Handle visa processing requirements for tourist, business, transit. * Guide clients on visa requirements based on destination and nationality * Prepare and verify documentation, application forms, and supporting papers * Schedule and coordinate consulate appointments, biometric submissions, and follow-ups * Stay updated with changing consulate rules, fees, and processing times * Liaise with embassy/consulate offices for smooth submissions and queries * Maintain visa records, client communication logs, and timely reporting * Provide post-submission updates and support to clients until passport delivery * Collaborate with ticketing, holiday, and customer care teams internally Key Requirements * Minimum 0.

6-1 years of experience in visa processing or travel documentation * Strong knowledge of Schengen, UK, US, Canada, UAE, and Southeast Asia visa processes •• Detail-oriented with strong organizational skills * Proficient in Microsoft Office and basic CRM tools

• Ability to handle pressure, deadlines, and multiple cases simultaneously