Residential Service Manager - Plumbing & Electrical

Beacon Home Services – Manassas, VAFull-time | Leadership | Competitive Pay + Bonuses. About Us. At Beacon Home Services, we believe in more than just fixing problems — we create 5-star experiences for our customers and our team. We are a fast-growing plumbing and electrical service company built on our core values:Community – Building strong connections with our team and customers.

Gratitude & Appreciation – Recognizing and valuing contributions. Making & Keeping Commitments – Following through on promises. Willingness to Learn – Continuously growing and improving. We’re looking for a Service Manager to lead our plumbing and electrical teams, drive performance, and help us reach new levels of success.

What You’ll Do. Lead, coach, and mentor technicians to deliver a 5-star customer experience. Conduct regular ride-alongs and curbside coaching to improve performance. Facilitate in-person sales training to strengthen closing skills and revenue growth. Review job invoices in Service. Titan daily for accuracy and coach as needed.

Oversee scheduling, truck inspections, and inventory management. Resolve customer concerns and follow up promptly to ensure satisfaction. Monitor key metrics like revenue, margins, and club membership sales. Partner with dispatch and customer service for smooth daily operations. Ensure safety and compliance with all local codes and Beacon standards.

What We’re Looking For2–3+ years of management experience in residential service (plumbing, electrical, HVAC, or similar). Experience managing multiple trades; plumbing, electrical, or HVAC knowledge is a strong plus (gas and water filtration experience a bonus). Proven ability to deliver effective in-person sales training.

Strong leadership skills with the ability to motivate and hold teams accountable. Alignment with Beacon’s core values: Community, Gratitude & Appreciation, Making & Keeping Commitments, Willingness to Learn. Stable work history with verified references. Proficiency in Service. Titan preferred. Valid driver’s license and ability to meet physical demands of the role.

Why Join Beacon?Competitive base salary + performance bonuses. Health, dental, and vision benefits. Paid time off and holidays. Ongoing leadership and technical training. Opportunity for growth in a rapidly expanding company. Supportive, team-focused culture. Ready to lead a team that values excellence, growth, and community?

Apply today and become a part of the Beacon difference.