IT System Administrator

Join our Team Job Title: System Administrator Job Type: Full-time Reports to: Principal / Manager IT Key Responsibilities:

• Administer and maintain the Organization's network infrastructure, including routers, switches, firewalls, and wireless access points.
• Monitor network performance, troubleshoot connectivity issues, and ensure optimal network security.
• Implement and maintain network security protocols, such as firewalls and intrusion detection systems.
• Manage and maintain the Institution's server infrastructure, including file servers, email servers, and domain controllers.
• Perform routine server maintenance, updates, and backups to ensure data integrity and availability.
• Provide technical support to students, teachers, and staff, addressing hardware and software issues promptly.
• Assist with user account management, password resets, and access control.
• Install, update, and maintain software applications used in the educational environment, including learning management systems (LMS), student information systems (SIS), and classroom software.
• Conduct regular security audits and vulnerability assessments.
• Manage inventory and perform hardware maintenance, repairs, and upgrades as needed.
• Coordinate with vendors for hardware warranty and repair services.
• Maintain documentation of IT systems, configurations, and procedures for reference and training purposes.
• Create and update IT policies and guidelines as necessary.
• Collaborate with teachers and staff to integrate technology into the curriculum effectively.
• Assist in planning and implementing technology initiatives to enhance the educational experience.

Qualifications

Bachelor's degree in Information Technology, Computer Science, or a related field (preferred). Relevant certifications Microsoft Certified Systems Administrator will be a plus. Proven experience in IT administration, preferably in an educational setting. Proficiency in operating systems (e.g., Windows, Linux) and software applications commonly used in schools/colleges.

Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills for providing technical support and collaborating with various stakeholders. Application Process: Interested candidates are invited to submit their resume to careers@alphagroup.edu or apply directly to this posting. Based on the Vacancy & Shortlist candidates will be contacted for interviews.