Front Desk

Overview

Front Desk Receptionist

• Timonium, MD Join Lorien Mays Chapel's Award-Winning Healthcare Team Lorien Mays Chapel is seeking a friendly, professional, and customer-focused Front Desk Receptionist to serve as the welcoming face of our senior living and healthcare community in Timonium, Maryland. This role is ideal for someone who thrives in a fast-paced healthcare environment, enjoys assisting residents and families, and takes pride in delivering exceptional customer service. As the first point of contact for visitors, residents, patients, vendors, and staff, you will play a vital role in creating a positive and professional experience for everyone who enters our community. If you're looking for meaningful work, a supportive team, and career growth opportunities within a respected healthcare organization, we encourage you to apply today. Pay & Compensation $15.00 per hour Same-Day Pay available for all employees Full-Time Benefits PTO: 80 hours of vacation, 40 hours of sick (roll-over) Personal Days 7 Paid Major Holidays- Double time paid when worked for all hourly employees Carefirst Medical Package Tuition Assistance HRA Fund Employee Assistance Program (EAP) Flexible Spending Account (FSA) Employee Perks Employee Discounts Earn Points, Earn Rewards Professional Development Attendance Rewards Referral Program Responsibilities Greet and welcome residents, families, visitors, vendors, and staff in a professional manner Answer and direct incoming phone calls using a multi-line phone system Manage visitor sign-in procedures and maintain facility security protocols Provide information and assistance to guests and community members Receive, sort, and distribute mail, packages, and deliveries Assist with administrative tasks, data entry, filing, and record maintenance Coordinate communication between departments as needed Maintain a clean, organized, and professional reception area Support daily operations in a healthcare, rehabilitation, skilled nursing, or assisted living environment Qualifications High school diploma or equivalent required Previous receptionist, customer service, administrative assistant, or front desk experience preferred Experience in healthcare, senior living, assisted living, nursing home, rehabilitation, or medical office settings is a plus Strong verbal and written communication skills Proficiency with Microsoft Office and basic computer applications Excellent organizational and multitasking abilities Professional demeanor with a commitment to exceptional customer service Ability to safely lift, push, and pull up to 25–50 pounds as part of daily job responsibilities, with or without reasonable accommodation. Schedule & Availability Full- Time Hours 7:00 AM - 3:00 PM Every other weekend availability required (Saturday & Sunday) Conveniently located in Timonium, MD, Lorien Mays Chapel is a 93-bed skilled nursing facility providing high-quality short-term rehabilitation and long-term care. Our dedicated team offers 24/7 nursing and medical support, along with comprehensive physical, occupational, and speech therapy services — all designed to help our residents achieve the best possible outcomes. As a recognized leader in post-acute care, we stay at the forefront of the industry by integrating cutting-edge technology, including telehealth and telemedicine, into our care model. Our commitment to innovation helps us continuously improve the lives of those we serve. We offer competitive pay based on experience, a wide range of benefits, and a positive, team-oriented work environment where compassionate caregiving is at the heart of everything we do. Lorien Health Services is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected Veteran status. Greet and welcome residents, families, visitors, vendors, and staff in a professional manner Answer and direct incoming phone calls using a multi-line phone system Manage visitor sign-in procedures and maintain facility security protocols Provide information and assistance to guests and community members Receive, sort, and distribute mail, packages, and deliveries Assist with administrative tasks, data entry, filing, and record maintenance Coordinate communication between departments as needed Maintain a clean, organized, and professional reception area Support daily operations in a healthcare, rehabilitation, skilled nursing, or assisted living environment High school diploma or equivalent required Previous receptionist, customer service, administrative assistant, or front desk experience preferred Experience in healthcare, senior living, assisted living, nursing home, rehabilitation, or medical office settings is a plus Strong verbal and written communication skills Proficiency with Microsoft Office and basic computer applications Excellent organizational and multitasking abilities Professional demeanor with a commitment to exceptional customer service Ability to safely lift, push, and pull up to 25–50 pounds as part of daily job responsibilities, with or without reasonable accommodation. Schedule & Availability Full- Time Hours 7:00 AM - 3:00 PM Every other weekend availability required (Saturday & Sunday) Conveniently located in Timonium, MD, Lorien Mays Chapel is a 93-bed skilled nursing facility providing high-quality short-term rehabilitation and long-term care. Our dedicated team offers 24/7 nursing and medical support, along with comprehensive physical, occupational, and speech therapy services — all designed to help our residents achieve the best possible outcomes. As a recognized leader in post-acute care, we stay at the forefront of the industry by integrating cutting-edge technology, including telehealth and telemedicine, into our care model. Our commitment to innovation helps us continuously improve the lives of those we serve. We offer competitive pay based on experience, a wide range of benefits, and a positive, team-oriented work environment where compassionate caregiving is at the heart of everything we do. Lorien Health Services is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected Veteran status.