Customer Service Rep II

Responsible for providing customer service by receiving, paying and keeping accurate records of all transactions. Provide customer services such as cashing checks, receiving deposits, making withdrawals, making credit card advances, preparing change orders for commercial customers, and new account. Balance cash drawer and other receipt daily, as well as ATM (Automatic Teller Machine) when required Process various Night-Drop and Mail transactions as needed Wrap and bag coin, verify currency, mix new currency and turn-in mutilated currency Cross-sell bank products Perform miscellaneous duties such as filing, answering telephones, maintaining supplies, etc.

QUALIFICATIONS

Minimum 3 year of experience in bank operations required. New account experience preferred. Good communication skills (written and oral) Proven customer support experience Ability to multitask, prioritize and manage time effectively