HR & Business Operations leader

We are seeking an accomplished and visionary HR & Business Operations leader to oversee and drive the strategic direction of our HR consultancy and outsourcing services. The ideal candidate will possess extensive experience in human resources and leadership, with a proven ability to lead teams and deliver exceptional client results.

Develop and execute the strategic direction for HR consultancy and outsourcing services. Collaborate with senior management to align HR strategies with overall business objectives Drive innovation and continuous improvement in HR service delivery. Act as the primary point of contact to management and employees for all HR functions.

Leads employee advocacy through positive employee interactions and engagement initiatives. Researches, manages, and resolves Employee Relations concerns Communicate effectively by collaborating human resources needs with other departments and team members such as Safety and executives of the company. Create human resources functions such as policies, procedures, and practices that the company will follow.

Manage recruitment, selection, training, and development processes. Provide consultation to senior management on HR strategies and procedures. Ensure compliance with local and international labour laws and regulations. Develop and implement operations strategies that enhance efficiency and effectiveness. Lead teams to ensure the achievement of set objectives.

Manage and continuously improve daily operations. Provide regular reports to senior management on operational performance. Build and maintain strong relationships with clients. Ensure the delivery of high-quality HR consultancy and outsourcing services that meet client needs. Address client issues and concerns promptly and effectively.

Provide leadership and guidance to the HR and operations teams. Foster a positive work environment that encourages innovation and collaboration. Develop and implement employee development and retention plans. Lead change efforts within the company to enhance efficiency and achieve strategic goals. Communicate effectively with all stakeholders to ensure their understanding and support of change efforts.

Requirements

Bachelor’s degree in Business Administration, Human Resources, or a related field. Minimum of 7 years of experience in HR and business operations. Extensive experience in leadership roles within HR consultancy and outsourcing services. Strong leadership skills and the ability to motivate teams and achieve results. Deep knowledge of HR policies, procedures, and local and international labour laws.

Excellent communication skills and the ability to build effective relationships at all levels of the organization. Master’s degree in Business Administration or Human Resources. Professional HR certifications (such as SHRM-CP, SHRM-SCP, PHR, SPHR).