Electrophysiology Device Clinical Program Coordinator

The Clinical Program Coordinator – Non-Nursing is an expert clinician who works across disciplines to develop, support, and implement programs and strategies for care to improve health outcomes for a specific program or population of patients. Areas of focus include program development, communication, sharing of information, hand offs, transitions, advocacy, patient and family guidance, education, resources, and population specific expertise.

Clinical Program Coordinator – Non-Nursing provides guidance and support to staff in the management, provision and coordination of care in their area of expertise. The Clinical Program Coordinator provides direct care, diagnostic evaluations and intervention programs for pediatric population within their specialty area(s).

The Electrophysiology Program Coordinator serves as a key clinical and operational leader supporting electrophysiology services across inpatient, outpatient, and procedural settings. This role provides expert coordination and oversight for patients with implanted cardiac devices while partnering closely with physicians, advanced practice providers, nurses, and multidisciplinary team members to ensure exceptional patient care throughout the continuum.

In addition to serving our primary campus at Anschutz, this position provides support to regional outreach locations spanning to New Mexico, Wyoming, and across Colorado, helping expand access to specialized pediatric electrophysiology services. The EP Program Coordinator functions as a clinical resource, subject matter expert, and strategic partner in program development, quality improvement initiatives, and growth opportunities within the electrophysiology service line.

Department Name: Heart Institute Job Status: full time, 40 hours per week, eligible for benefits Shift: Monday

• Friday with variable hours, with the expectation of on call time every third week and monthly travel to outreach clinics Minimum Qualifications Education: Bachelor’s Degree required in a field appropriate to assignment Experience: Three years’ experience relevant to assignment, two of these years must have been at an expert level. Equivalency: Professional experience, in addition to the required experience, may substitute the bachelor’s degree on a year-for-year basis. A Master’s degree may substitute for the required experience on a year-for year basis. Certification(s): BLS for Healthcare providers/ CPR Licensure(s): National board registration in area of specialty, state licensure/certification in discipline area. Preferred experience: Significant experience with cardiac implantable electronic devices (CIEDs), including pacemakers, implantable cardioverter-defibrillators (ICDs), and remote monitoring platforms. Demonstrated expertise in device management, troubleshooting, interpretation, and patient education. Experience supporting electrophysiology programs in a pediatric or congenital heart disease setting. Salary Information Pay is dependent on applicant's relevant experience. Hourly Range: $39.88 to $59.82 Key Responsibilities Coordinate and support electrophysiology patient care across inpatient, outpatient, and procedural environments. Serve as the primary resource and expert for patients with implanted cardiac rhythm management devices, including device interrogations, analysis, and reprogramming, with minimal supervision. Provides ongoing remote monitoring and care coordination for patients across our seven-state region. Troubleshoots critical device issues and takes immediate steps for resolution. Identifies and escalates urgent device issues while making timely clinical decision making and prioritizing patient safety. Collaborate with electrophysiologists and multidisciplinary team members to optimize patient outcomes and operational efficiency. Ensures charges are captured appropriately for interrogations and patient visits. Provide education and guidance to patients, families, and clinical staff regarding electrophysiology conditions, procedures, and implanted devices. Act as a subject matter expert for electrophysiology program initiatives, process improvements, and strategic growth opportunities. Support outreach electrophysiology services and participate in quarterly travel to regional outreach locations and up-to monthly travel throughout the Colorado region. Foster strong relationships with referring providers and internal stakeholders to enhance access and continuity of care. Participate in an on-call rotation approximately every third week. Duties Provides developmentally appropriate diagnostic and interventions services consistent with contemporary, evidence-based practice in discipline area and department quality assurance standards. Conducts quarterly chart audit for quality assurance in care and documentation. Facilitates staff participation in research and professional presentation opportunities. Oversees outcome reporting and database management for program area. Acts as point of contact for multidisciplinary teams/clinics in diagnostic area. Supports the family to become engaged and active participants in their child’s health care program and partnering with the family to provide their own care coordination whenever appropriate. Provides ongoing support to patient/family as needed and helps to facilitate shared decision making between the family and health care team across the care continuum. Supports the development of self-management skills in the child and family. Strives for care to be provided in a quality, cost-effective context. Facilitates patient transitions by ensuring that the child’s optimal care outcomes were achieved and not impacted by the transition. Maintains all program specific national standards and requirements of accrediting organizations including collection and reporting of data to appropriate national registries and databases. Responsible for leadership and professional development through participating in systematic, planned professional development activities to improve the clinical, educational, research and advocacy goals of the department and hospital. Develops and delivers presentations and other materials for use during program-related events and meetings. Provides education of healthcare team on the management of specific patient population needs. Responsible for completing case management activities consistent with department quality assurance and quality improvement standards. Directs day to day activities for the specialty program, including program development, growth, and program improvement. Develop clinical competencies and provide specialty training. Initiates and guide continuum of care practices across specialty program/diagnostic area. Leads quality assurance and quality improvement standards within specialty area. Provides program development including outreach programs and off-site training. Provides clinical and operational orientation for new staff in program area. Responsible for leading student precepting and supervision in program area.

Benefits

Information Here, you matter. As a Children’s Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April. Children’s Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.

EEO Statement It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.

The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution.

You will not be penalized for redacting or removing this information. #LI-JK1