Medical Call Center Representative

Medical Call Center Representative

• Responsible to greet, screen, route patient calls and schedule appointments. Communicates with Providers, Nurses, MA’s and other staff regarding patient requests such as medication refill, lab requests, radiology requests and other clerical duties. Must have effective communication and interpersonal skills with the ability to multi-task. Provides support to the Medical Records and Call Center as needed. Medical experience preferred. HS Diploma or GED required. WHO WE ARE We serve with compassion, professionalism, and a commitment to whole-person care SDA Clinic in Guam is a mission-driven healthcare organization dedicated to providing high-quality dental and medical care in a compassionate, respectful, and community-centered environment. Our services are rooted in a holistic approach to health, addressing the needs of the body, mind, and spirit. Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities The SDA Clinic is an equal opportunity employer, committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. Join us at SDA Clinic on Guam and help us continue to make a meaningful impact in our island community— safely, compassionately, and faithfully .