Junior Client Verification Agent with English

Description Plus500 is a global fintech leader providing online trading across CFDs, shares, and futures, with a presence in major markets from the UK to Japan. As the group’s central operations hub, Plus500 Bulgaria plays a vital role in our international success. Our team is currently expanding, and we are looking for a Junior Client Verification Agent to join our mission.

Main Responsibilities: Review and verify confidential client data and documents (including personal IDs, credit cards, and bank statements) strictly following approved procedures; Approve or decline the acceptance of documents based on established company rules and standards; Take accurate, data-driven decisions based on the received and processed information; Authenticate standard ID documents and secondary verification materials with low confidentiality levels; Utilize personal data processing systems to escalate complex or high-risk cases efficiently; Securely process all customer and company information, maintaining the highest levels of confidentiality.

Requirements

Fluency in English (written and verbal); Strong written communication skills; Good computer literacy and the ability to adapt to specialized data processing software; Exceptional focus and an analytical ability to spot discrepancies in documentation; A collaborative team player with a proactive, problem-solving attitude; Willingness to work on a rotating shift schedule, including night shifts, to support our global operations.

We offer: Competitive Compensation: A salary and benefits package that rewards excellence; Health & We Additional health insurance; Hybrid model of work; Sports card; Food vouchers Subsidized yearly transport card; A special birthday gift to mark your day; Career development opportunities and flexible working arrangements within a dynamic, global fintech team.

Requirements

Upper-intermediate or fluency in English KYC experience Data entry experience Customer Support experience