Faculty & Test Coordinator (FTC) | Associate | Vidyapeeth

Job Description: Faculty Coordinator Job Title: Faculty Coordinator Organisation: PhysicsWallah Limited Work Mode: Work from Office Timings: As per operational requirements Job Summary: We are looking for a proactive and detail-oriented Faculty Coordinator to join our Academic Operations team at PhysicsWallah Limited.

The ideal candidate will serve as the primary point of contact between faculty members and management, ensuring the smooth functioning of all teaching-related operations. This role demands strong organizational skills, the ability to manage multiple operational trackers, and the commitment to resolve faculty concerns efficiently and effectively.

Key Responsibilities

Daily Operations

• Update the daily faculty workload tracker and ensure accurate records are maintained.
• Conduct daily meetings and connect sessions with faculty members (FCs Daily Connect).
• Maintain and update the Daily Faculty Grievances Tracker with timely follow-ups.
• Monitor and record the Class Start Tracker for both First Half and Second Half sessions.
• Coordinate and process daily class replacements as required.
• Manage and respond to the Daily SSM Response Form.
• Update the SMM Tracker Sheet on a daily basis. Weekly Operations
• Prepare and circulate the Weekly Timetable (TT) and Replacement Schedule.
• Facilitate and track the weekly workload fill for all faculty members.
• Conduct and update the weekly class count.
• Compile and submit weekly faculty performance ratings. Faculty Support & Issue Handling
• Handle faculty issues and queries through calls, meetings, and email communications.
• Manage faculty issue diversion and tagging to appropriate teams or stakeholders.
• Coordinate and resolve faculty technical issues including VPN setup, system access, and tool-related concerns.
• Manage and escalate BM-level faculty issues as required. Onboarding & Asset Management
• Coordinate faculty onboarding closures and ensure proper alignment with relevant teams.
• Manage assets including green chroma setup, T-shirts, jackets, and microphone form submissions.
• Oversee VPN installation and Teacher ID creation form for new faculty.
• Coordinate green chroma installation and conduct necessary training for faculty.
• Track module Jot Form submission status and follow up as needed. Training, Compliance & Content
• Facilitate QBG (Question Bank Generation) training and ensure proper access is provided.
• Support community video creation and submission processes.
• Maintain and update CPR Summary with relevant dates.
• Verify test syllabi to ensure accuracy and completeness. Monthly Reporting & Coordination
• Compile monthly faculty data reports covering replacements and hours count.
• Coordinate studio bookings via mail and scheduling.
• Send and track extra class mails to faculty and relevant stakeholders.
• Collect and maintain up-to-date faculty details and documentation.

Requirements

• Excellent verbal and written communication skills in English and Hindi.
• Strong organizational skills with the ability to manage multiple trackers and tasks simultaneously.
• Ability to remain calm under pressure and handle faculty concerns professionally.
• 1–4 years of experience in an academic operations, coordination, or support role is preferred.
• Basic understanding of EdTech platforms, LMS tools, and online education systems.
• Proficiency in MS Office (Excel, Word, Outlook) and Google Workspace (Sheets, Forms, Drive).
• Familiarity with Jot Forms, scheduling tools, and communication platforms.
• A proactive attitude with a strong focus on faculty satisfaction and operational excellence.