Bilingual Operations Assistant

Description Be the first smile our patients see — and use your Spanish to make a real difference. Women's Imaging Specialists is growing, and we’re looking for a Bilingual Operations Assistant to join our team. If you thrive in a fast-paced, patient-first environment and want M-F hours with no nights or weekends, this is your spot. Why you’ll love it here:

• Our passion runs PINK
• Work for a mission-driven team focused exclusively on women’s health and early cancer detection
• Great hours for work/life balance
• Monday-Friday, daytime only. No nights, weekends, or holidays
• Beautiful outpatient centers - 18 locations across GA & AL, with excellent benefits
• Benefits start day 61 : Health, dental, vision, PTO | 401k after 6 months What you’ll do:
• Welcome patients warmly and check them in with care — in English and Spanish
• Verify insurance + ID, help patients with digital/paper intake forms
• Answer phones, schedule/reschedule appointments, and confirm upcoming visits
• Manage provider schedules and communicate any changes to the clinical team
• Become our Infinitt scheduling software expert + use Excel/SharePoint for daily productivity tracking
• Scan, file, and keep records organized and HIPAA-compliant
• Keep our waiting room calm, clean, and welcoming
• Provide basic patient education when needed What you bring:
• Required : 1+ year medical office experience + fluent English/Spanish
• Proficient in Microsoft Office : Excel, Outlook, Teams, SharePoint, Word
• Exceptional attention to detail, time management, and conflict resolution skills
• Customer service mindset — on-the-job training or certificate a plus
• Able to sit at a computer for extended periods, lift up to 20 lbs, and occasionally travel to other WIS sites
• High school diploma or equivalent; medical admin certification a plus Type : Full-time, In-person Schedule : Monday-Friday, daytime hours Location : Johns Creek (Suwanee), GA Ready to help women feel cared for from the moment they walk in? Apply today. Women's Imaging Specialists is a proud Equal Opportunity Employer. We celebrate diversity and participate in E-Verify. Pre-employment drug screening and background checks required.

Requirements

• Required : 1+ year medical office experience + fluent English/Spanish
• Proficient in Microsoft Office : Excel, Outlook, Teams, SharePoint, Word
• Exceptional attention to detail, time management, and conflict resolution skills
• Customer service mindset — on-the-job training or certificate a plus
• Able to sit at a computer for extended periods, lift up to 20 lbs, and occasionally travel to other WIS sites
• High school diploma or equivalent; medical admin certification a plus