Manager, Merchant Acquisition - GrabMart

About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team Grab. Mart, an online delivery service, is looking for a dynamic Senior Merchant Acquisition and Sales Operations to join our team in Bangkok. You will improve end-to-end Grab. Mart's merchant acquisition for both enterprise level until mid to long tail segments The Critical Tasks You Will Perform Strategic Acquisition and Execution Identify strategic merchant gaps and categories needed to enhance Grab.

Mart's supply coverage and quality to align with vertical growth targets. Manage the end-to-end retail acquisition, from identifying prospects to successful contract signage. Sales & Partnership Negotiation: Deliver clear, presentations that persuade merchants to partner with Grab. Mart. Lead contract negotiations to secure favorable terms, with a focus on long-term partnership growth and sustainable profitability for both parties.

Develop customized partnership proposals that address the needs and goals of each merchant. Acquisition Optimization and Operations: Improve and standardize the onboarding structure and processes to provide a high-quality, efficient, and scalable activation pipeline across diverse merchant categories. Collaborate with company partners to ensure new merchants are activated and transition smoothly from acquisition to daily management.

Implement and maintain a tracking system for merchant acquisition metrics. Collaboration : Work with related partners to align acquisition efforts with team goals. Contribute to the development of projects to enhance overall merchant experience on the Grab. Mart platform. What Essential Skills You Will Need Bachelor's degree in Business Administration, Marketing, Engineering or a related field 4+ years of experience in sales, business development, or merchant acquisition Preferably strong understanding of Quick commerce or E-commerce landscape, O2O (offline-to online) or retail tech industry Communication: both Thai and English Experience to work as part of a team and dynamic culture.

Analytical : Proficiency in Microsoft excel (can perform complex functions) to create insights, track performance Team and people management Knowledge of digital marketplaces and quick commerce delivery services Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance.

With Grab. Flex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

Balancing personal commitments and life's demands are made easier with our Flex. Work arrangements such as differentiated hours What We Stand For at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.