First Impression Representative

Description Be the Voice of Customer Excellence! First Impression Representative $17–$21/hour At Trades Holding Company, you’re not just answering calls—you’re creating great customer experiences, solving problems, and helping people get the services they need What You’ll Do Handle inbound/outbound calls with professionalism Identify needs, solve problems, and upsell when appropriate Document interactions in CRM systems Deliver fast, friendly, and effective service every time What We’re Looking For Customer service or call center experience preferred Strong communication & multitasking skills Tech-savvy and comfortable in a fast-paced environment Flexible schedule (evenings & weekends required) Perks & Benefits Weekly pay Weekly bonus potential Medical, dental, vision and life 401(k) with 4% match PTO About Trades Holding Company Founded in 1994, we are the largest Mr.

Rooter franchisee in the region. With nearly 400 employees across Ohio, Kentucky, and Indiana, we provide a stable, professional "home base" for tradespeople. We believe in fostering a journey from apprenticeship all the way to retirement. Trades Holding Company, LLC is an Equal Opportunity Employer. #INDTH