Host - Twelve

Job Details: Job Location: Twelve

• Portland, ME, Position Type: Full-Time/Part-Time, Salary Range: $18.00 - $30.00Hourly, About Twelve Located on Portland, Maine’s historic waterfront, Twelve is a nationally acclaimed restaurant from the Prentice Hospitality Group. Known for its refined approach to modern American cuisine, Twelve celebrates Maine’s exceptional ingredients through seasonal menus that highlight the region’s farmers, fishermen, and artisans with precision and creativity. The restaurant is defined by thoughtful hospitality, meticulous technique, and a commitment to excellence at every level of service. At Twelve, our team shares a passion for craftsmanship, collaboration, and delivering an elevated dining experience that reflects the best of Maine’s culinary landscape.

Position Summary

As the first smiling face our guests see, the Host/Hostess sets the tone for the entire dining experience. This role is all about creating a warm, welcoming, and organized environment from the moment a guest walks through the door. A great host balances hospitality with efficiency—managing reservations, coordinating seating, and ensuring the flow of service runs smoothly.

If you love connecting with people, staying on top of the details, and being at the heart of the restaurant’s energy, this is the role for you!

Key Responsibilities

Greet guests with a warm, friendly, and professional demeanor. Manage reservations and waitlists using the restaurant’s system. Coordinate seating to maximize efficiency while maintaining an excellent guest experience. Communicate effectively with servers and managers about guest needs, table status, and flow of service.

Answer phones, take reservations, and provide accurate wait time estimates. Assist with menus, special requests, and accommodating guest preferences. Maintain cleanliness and organization of the host stand and entrance area. Support the team during peak service hours to ensure smooth operations.

Qualifications

Previous experience in hospitality or customer service preferred, but not required. Strong communication and interpersonal skills. Ability to remain calm and upbeat in a fast-paced environment. Professional appearance and positive attitude. Reliable, punctual, and a strong team player.

Benefits

401(k) with employer match Health insurance Dental insurance Vision insurance Supplemental benefits Employee discount Free meals Paid training Why Join Us At PHG, our work is guided by three core pillars: A Culinary Lens, Modern Service with Classic Values, and A Sense of Place. Food is our anchor — rooted in the terroir of Maine and executed with intention, discipline, and respect for craft.

We deliver hospitality that is best in class, relationship-driven, and grounded in professionalism and care. Our values — Expert, Nimble, Ambitious, Inclusive, and Timeless — shape how we operate every day. We bring deep expertise to our craft, move with agility, strive for excellence, foster welcoming environments for all, and build concepts designed to endure.

Each of our restaurants is connected to its neighborhood and community, contributing meaningfully to Maine’s evolving hospitality landscape while creating lasting value for our guests and our teams. We’re excited to meet passionate, dedicated individuals who want to grow with us. Apply today and become part of our amazing team!

Qualifications: