Digital Innovation Technologist (Delivery and Insights) (INTERNAL APPLICANTS ONLY)

THIS VACANCY IS OPEN TO INTERNAL APPLICANTS ONLY. City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology.

Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions. Our research is engaged, at the frontier of practice and has a positive impact on the world around us. **Background – City St George's Digital Innovation and Transformation Office (DiTO) accelerates inclusive digital change across education and research.

This full time secondment will lead the operational delivery, assurance and insight required to implement and scale education facing platforms and pilots, initially including the AI Gateway and Duologue. The role connects academic, technical and governance teams and turns approved priorities into reliable delivery, evidence and service transition.

** Responsibilities – Coordinate onboarding, access, configuration, testing and service readiness across digital education platforms and pilots. Maintain delivery, issue, decision and assurance records. Define measures, analyse quantitative and qualitative evidence, and produce dashboards and recommendations on adoption, experience, equity, risk and value.

Work across Schools, LEaD, IT, Information Governance and Assurance, suppliers and student partners to resolve dependencies and establish repeatable routes from pilot to supported service. **Person Specification – You will have a degree or equivalent workplace experience and practical experience delivering digital platforms or services in higher education or another complex environment.

You can coordinate operational readiness, analyse quantitative and qualitative evidence, and communicate clear recommendations. You will combine sound judgement, organisation and stakeholder skills with knowledge of digital education, data protection, accessibility and responsible AI. Experience of supporting innovative Edtech solutions in education provision is particularly advantageous.

** Additional Information Closing date for applications: 1 November 2026 at 11:59pm Interviews are scheduled to take place on...TBC The selection process will involve a panel interview. Further details will be confirmed at the interview stage. City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors. We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.

City St George’s operates a guaranteed interview scheme for disabled applicants. The University of business, practice and the professions