Gigi's Gourmet Server

Job Title: Gigi’s Gourmet Server

Department: Food & Beverage

Reports To: Restaurant General Manager, Restaurant Manager

Status: Full-time, Hourly

Pay: $17 per hour plus tips

L****ocation: Gurney’s Resorts & Seawater Spa, Montauk, NY

About Us: Gurney’s Resorts & Seawater Spa is a premier luxury destination offering unparalleled oceanfront experiences in Montauk. Our mission is to create a unique, effortlessly elegant experience for our guests. GiGi’s is a refined coastal dining experience set within Gurney’s, offering seasonal, ingredient-driven cuisine with panoramic ocean views. Rooted in a modern, farm-to-table philosophy, GiGi’s blends elevated culinary technique with warm, intuitive hospitality. Our service style is polished yet approachable, delivering memorable, luxury dining experiences that reflect the sophistication of a world-class oceanside destination.

Job Summary: The Gourmet Server at GiGi’s is responsible for delivering an exceptional, detail-driven dining experience. This role requires a deep knowledge of the menu, wine, and service standards, combined with the ability to anticipate guest needs and execute flawless service in a high-volume, upscale environment. The ideal candidate embodies professionalism, confidence, and genuine hospitality, serving as a key ambassador of the GiGi’s experience.

Key Responsibilities

Guest Experience & Service Excellence

• Provide warm, polished, and attentive service from greeting through departure

• Anticipate guest needs and personalize the dining experience

• Maintain a strong presence on the floor while managing multiple tables seamlessly

• Handle guest feedback with professionalism and resolve concerns promptly

Menu & Product Knowledge

• Demonstrate expert knowledge of food, wine, and cocktail offerings

• Confidently describe dishes, ingredients, and preparation techniques

• Guide guests through menu selections and provide thoughtful recommendations

• Execute strategic upselling to enhance the guest experience

Service Execution

• Follow refined service standards including proper pacing, coursing, and table maintenance

• Ensure accuracy of all orders entered into Simphony POS

• Coordinate with kitchen and bar teams to ensure timely and accurate delivery

• Maintain impeccable table presentation and attention to detail

Team Collaboration

• Work closely with support staff, runners, and bartenders to ensure seamless service

• Contribute to a positive, professional team environment

• Assist in maintaining overall dining room standards and cleanliness

Qualifications

• Previous experience in upscale or fine dining preferred

• Strong knowledge of food, wine, and service etiquette

• Excellent communication and interpersonal skills

• Ability to multitask in a fast-paced, high-volume environment

• Flexible schedule, including weekends and holidays

Preferred Attributes

• Passion for hospitality and guest engagement

• Strong attention to detail and presentation

• Composed, confident, and solution-oriented under pressure

• Natural ability to connect with guests in a genuine, refined manner

Physical Requirements:

• Ability to stand and walk for extended periods.

• Must be able to lift, push, or carry up to 40 lbs.

• Frequent bending, stooping, and reaching.

• Comfortable working in a high-energy, loud, and fast-paced environment.

Pay Range and Compensation Package:

• $17 per hour plus tips

• Paid time off

• Employee discounts on accommodations, dining, and spa services.