Operator-Call Center

Job Details: Job Location: Riverside

• Sherman Oaks, CA, Position Type: Full Time, Education Level: High School, Salary Range: $24.00 - $26.00Hourly, Job Shift: Day, Job Category: Health Care, Responsibilities: Responsible for maintaining operator desk organized, greeting clients, scheduling appointments, providing resources to patients. Specific Duties: Excellent Customer Service HIPPA Compliant Answer, direct calls, take messages and forward to appropriate Navigate effectively through Valley Community Healthcare E H R system Schedule appointments for several Departments Verify Insurance eligibility Perform a variety of clerical duties involved in greeting and directing patients, making appointments, and providing information to assist patients in obtaining clinic services. Provide information to patients on such matters as services, charges and routine treatment procedures. Make appointment through our E H R Patient Portal Perform other related duties incidental to the work described herein. *Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company.

Qualifications

Minimum Qualifications

Must have good telephone skills. Ability to work well with a variety of people. Ability to handle multiple tasks. Bilingual English/Spanish and experience working in a medical facility beneficial.